There are newer employer reviews for REI

 

Excellent Part-Time Job!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Specialist in Fairfax, VA
Current Employee - Customer Service Specialist in Fairfax, VA

I have been working at REI

Pros

Fantastic discounts
Wonderful diverse community of people
Generous starting hourly pay
Good health benefits for part time
You will mostly work with liberal open minded ladies and gentlemen

Cons

At times I feel that the fact I was never a boyscout / girlscout counts against me in the social structure of the store.

Advice to ManagementAdvice

Punishments and rewards should be more clearly defined.
Training should be more extensive in all aspects.

Recommends
Approves of CEO

514 Other Employee Reviews for REI (View Most Recent)

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  1. 7 people found this helpful  

    It's all about who you directly work with... & it's totally corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Specialist in Falls Church, VA
    Former Employee - Customer Service Specialist in Falls Church, VA

    I worked at REI

    Pros

    It's a relatively easy job, even in customer service with difficult customers that come there w/ problems.

    Cons

    The ideals/image of REI & the reality are not exactly the same. Very corporate
    The scheduling became increasingly difficult.
    Low compensation
    Having to push "memberships"
    Boredom factor... it is retail after all. Could be worse (as in sales associate)
    It's not as portable of a job as one would think... I know one person who moved cross country & was promised close to FT hours but kept getting less than 20h/wk.
    Evaluations are done thru some system that was clearly brought (bought) from some management consulting (software) company... not always reflective or considerate of all the factors.

    Advice to ManagementAdvice

    Every company has to evolve but its a shame REI has evolved so far away from it's roots & values. Big fast growth isn't always best.

    Disapproves of CEO
  2.  

    A great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Specialist in Phoenix, AZ
    Former Employee - Sales Specialist in Phoenix, AZ

    I worked at REI

    Pros

    Full benefits to part time employees. Great discounts. Great environment.

    Cons

    Managements focus on membership sales goals. Managements actual knowledge of given departments.

    Advice to ManagementAdvice

    Become more knowledgeable of departments you are overseeing.

    Recommends
    Approves of CEO
There are newer employer reviews for REI

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