REMco Software

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Technical Support Specialist

Technical Support Specialist (Former Employee) Dickinson, ND

ProsDevelop hardware and software competencies, even if you are not technically inclined.
Good chance of going on to become a programmer
Connecting remotely to a client's computer to trouble shoot issues. A great feeling when done succesfully

ConsThe technical support role may sometimes feel underwhelming especially since a great deal of time is spent explaining rather simple concepts over the phone.
too many older workers in proximal cubicles. Makes the atmosphere dull.

Advice to Senior ManagementI would recommend that they focus more of young energetic individuals. The age range is just too big, and sometimes one feels that one is out of place

Yes, I would recommend this company to a friend

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