4 Employee Reviews (View Most Recent)

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1 person found this helpful  

They are more concerned with what the owner makes than the employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Guest Services Manager  in  Phoenix, AZ
Former Employee - Guest Services Manager in Phoenix, AZ

I worked at ROYAL PALMS HOTEL

Pros

Beautiful environment, friendly staff, great food and spa. Have started to promote from within more so than in the past but will still hire sales people from other hotels than promote from within

Cons

Gradually took away most perks so that owners could make more money and employees took pay cuts, got laid off, took away free soda and stopped providing free hot meals

Some hotel companies offer better travel benefits (best is Starwood and 4 Seasons). DHR doesn't come close on travel perks.

Advice to ManagementAdvice

Not everything is as it seems, they have no idea what really happens on the front line in most cases. GM is not hands on except in the restaurant

Other Reviews for ROYAL PALMS HOTEL

  1.  

    Royal Palms is a wonderful establishment to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Phoenix, AZ
    Current Employee - Customer Service in Phoenix, AZ

    I have been working at ROYAL PALMS HOTEL full-time for more than 3 years

    Pros

    Royal Palms has great people to work with.

    Cons

    Can be slow at times which makes the days go by even slower.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Excellent

    Former Employee - Accounts Receivable Specelist  in  Phoenix, AZ
    Former Employee - Accounts Receivable Specelist in Phoenix, AZ

    I worked at ROYAL PALMS HOTEL full-time for more than 5 years

    Pros

    Truly care for both guest and employees.

    Cons

    Be ready to be top of the line.

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