22 Employee Reviews (View Most Recent)

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Some great managers but also some poor managers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Advisor  in  Stoke-on-Trent, England (UK)
Former Employee - Customer Advisor in Stoke-on-Trent, England (UK)

I worked at RWE npower as a contractor for more than a year

Pros

The new culture that the company CEO Paul Massara has roled out alongside the customer transformation programme is definitely the way forward. This new look at how the business approaches its customers will enhance the comapnys reputation and help it to retain the existing and new customers it works hard to maintain.

Cons

The staff are complacent and change resistant. Management have a tendancy to Silo channels of workloads, instead of thinking end to end solutions. The chain of communications has been aided recently with skip level meetings, but the changes being roled out are being met by resistant staff due to failed previous role outs, and communication battles outside of the skip level meetings.

Advice to ManagementAdvice

The discipline of staff at one particular site is very minimal and the feeling that people are allowed to get away with unnacepable behaviours breeds more and more staff who think this way. A stricter management role needs to start dealing with the people who turn up to get paid ratherthan those who turn up to do the best for the customers. Less hierarchy is needed to be able to get issues dealt with at lower levels. Hr need to be more involved and the union less so.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for RWE npower

  1.  

    Fairly slow paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Mechanical Engineer  in  Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Assistant Mechanical Engineer in Swindon, Wiltshire, South West England, England (UK)

    I have been working at RWE npower full-time for more than 3 years

    Pros

    Not stressful, good worklife balance.
    Generally willing to invest resources in training.
    Nice office with good restaurant .
    Gym (apparently).

    Cons

    Slow progression, benefits and flexibility could be better.
    Recent reduction in staff has resulted in lower levels of expertise.
    Achievement and exceptional results not rewarded / distinguished.
    Uninspiring location.

    Advice to ManagementAdvice

    Better rewards for performance.
    Clearer strategy

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Great people, Healthy atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Risk Analyst  in  Swindon, Gloucestershire, South West England, England (UK)
    Current Employee - Senior Risk Analyst in Swindon, Gloucestershire, South West England, England (UK)

    I have been working at RWE npower full-time for more than a year

    Pros

    A lot of experienced people to learn from, a lot of oportunities to move between departments and subsidiries. Great for grads.

    Cons

    Swindon is not the most pleasant city in the world.

    Advice to ManagementAdvice

    Good job, guys. I really enjoyed time in the company. It is just a time to move on.

    Recommends
    Neutral Outlook
    Approves of CEO
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