There are newer employer reviews for Rackspace

2 people found this helpful  

Great people, great company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Director in San Antonio, TX
Current Employee - Director in San Antonio, TX

I have been working at Rackspace

Pros

Rackers have autonomy over their work and there is ample room for career progression. It's great to work with so many smart, engaged people. It makes being at work fun :).

Cons

Fast growth creates all kinds of challenges. Not all bad, but it can be frustrating, depending on the person. Change is a constant at Rackspace. Changing teams, projects, seating etc. If you're not flexible and adaptable, you'll be frustrated.

Advice to ManagementAdvice

With so much growth and change, communication is always a challenge. Finding the right medium and frequency to ensure everyone has the same information has to remain a priority.

Recommends
Approves of CEO

489 Other Employee Reviews for Rackspace (View Most Recent)

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  1. 1 person found this helpful  

    Great... but not sure if its a keeper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Engineer in San Antonio, TX
    Current Employee - Systems Engineer in San Antonio, TX

    I have been working at Rackspace

    Pros

    Good culture, extremely laid back - but your best is expected. There are people in every team who hold their teammates accountable for quality work. Management tries to promote from within, so for the most part they are connected with what the needs of the team are.

    Cons

    compensation, compensation, compensation. Raises are a joke, small bumps are insulting - if there isn't enough money in the pot for a decent raise, then shell out stock and a hefty bonus.

    Advice to ManagementAdvice

    I understand when the company was smaller, it was cheaper to let a heavyweight go and train up a new person. Now that the company is getting bigger $1B revenue means this is now the big leagues. You need to pay better to keep your top people, who else is going to keep your culture alive? If the average senior sysad or Engineer is only staying 3-4 years, you are losing culture and valuable experience when they move along to a competitor. 9 out of 10 rackers will tell you they LOVE this company, but at the end of the day people are going to go where the money is. Right now its a good time to be an experienced IT professional, step up or lose out.

    Recommends
    Approves of CEO
  2. 4 people found this helpful  

    Challenging, unique experiences you won't find anywhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Linux Systems Administrator III in San Antonio, TX
    Former Employee - Linux Systems Administrator III in San Antonio, TX

    I worked at Rackspace

    Pros

    Exposure to a multitude of unique problems and situations. You will have to wade through an obscene amount of email tickets, but you will have those gems that stick out. You have opportunities to get industry certifications (RHCE, CMDBA, MSCE, CCNA, etc.) that will help you down the road.

    Cons

    I feel the culture diminished significantly when the company went public, though some irresponsible employees helped. If you're not working days, your workload will be significantly higher, despite the cited breakdown of servers per employee.

    Recommends
    Approves of CEO
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