Rackspace

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452 Employee Reviews (View Most Recent)

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  • Work/Life Balance
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5 people found this helpful  

It used to be the place to go in San Antonio

Senior Support Systems Engineer (Current Employee) San Antonio, TX

ProsThe best reasons to work at RAX in SATX used to be the autonomy and trust built into support, giving us the ability to deliver fanatical support.

ConsThere is no accountability. Managers thrive on pockets of autonomy producing results, and when they do, the management is rewarded. When you want to know how we're doing, you can either listen for internal back patting, or Google how we're doing to hear it from our customers.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Excellent workplace

    Manager (Current Employee) San Antonio, TX

    I have been working at Rackspace


    Pros: The highest levels of leadership - Lanham, Lew, Graham -… Cons: Some organizational ADD, restructuring too frequently, poorly designed and implemented tools for support workers.… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    7 people found this helpful  

    Churn & Burn

    Enterprise Business Development Consultant (Current Employee) Austin, TX

    I have been working at Rackspace


    Pros: Great people to work with. Fun atmosphere. Great exposure to… Cons: Poor management. The good ole boys' club is alive and well. Major division between sales and support. It is… Advice to Senior Management: Develop on on-boarding process. Train you people and reduce the… No, I would not recommend this company to a friend More
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