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There are newer employer reviews for Rackspace

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Helpful (2)

Excellent workplace

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in San Antonio, TX
Current Employee - Manager in San Antonio, TX

I have been working at Rackspace

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

The highest levels of leadership - Lanham, Lew, Graham - have vision, ethics, and balance caring for Rackers, customers, and investors.

Cons

Some organizational ADD, restructuring too frequently, poorly designed and implemented tools for support workers. You can often be evaluated based on perceptions and feelings rather than true performance.

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  1. Helpful (3)

    Overall this is a great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Consultant in San Antonio, TX
    Former Employee - Business Development Consultant in San Antonio, TX

    I worked at Rackspace

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Team outings, free coffee/tea/soda, reasonable compensation for the San Antonio market, Senior Leadership (C levels) generally makes good decisions for the company, giving back to the community "Rack Gives Back", overall benefits are great.

    Cons

    My personal experience in Sales has shown the following (though not speaking for roles outside of sales)
    internal promotions seem to be based on something other than merit. Possibly longevity or who you know.
    resources to sell not always readily available
    lower level management not great at development of their people
    mid level to VP level management seem to focus on numbers and lose sight of the people which can make this job impersonal

    Advice to Management

    career development/advancement should not be handled by direct managers but rather an unbiased 3rd party (hr?). This will allow for better documentation and less gaps when a manager leaves or someone is transferred. Mid level managers and VPs should not lose site of the people - they are what drive the business.


  2. Helpful (2)

    Very Satisfied, lots of room to career advancement

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in San Antonio, TX
    Current Employee - Network Engineer in San Antonio, TX

    I have been working at Rackspace

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Laid back,
    move between departments,
    learn on your own pace
    no dress code

    Cons

    pay is little bit low compared to other states

    Advice to Management

    i hate night shift


There are newer employer reviews for Rackspace
There are newer employer reviews for Rackspace

See Most Recent

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