Rackspace

www.rackspace.com
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There are newer employer reviews for Rackspace

2 people found this helpful  

Extremely rewarding workplace

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Support Technician in San Antonio, TX
Current Employee - Senior Support Technician in San Antonio, TX

I have been working at Rackspace full-time (more than 3 years)

Pros

Technology. Challenge. Opportunity. Focus. Core Values.

Cons

San Antonio, TX is not a desirable place to live for world-wise technicians.

Excellent employees deserve excellent salaries, not industry-average salaries. Rackspace holds the bar VERY high for new hires - yet doesn't compensate in line with that bar.

Advice to ManagementAdvice

Rackspace support is legendary. The support organization cannot continue to be legendary unless it has sufficient support itself - i.e. escalation paths, and unless training is provided for all new products before technicians are expected to support them.

Recommends
Positive Outlook
Approves of CEO

561 Other Employee Reviews for Rackspace (View Most Recent)

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  1. 1 person found this helpful  

    It is a very exciting place to work, fast paced and very customer driven.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Specialist in San Antonio, TX
    Current Employee - Support Specialist in San Antonio, TX

    I have been working at Rackspace full-time (more than a year)

    Pros

    Excellent work environment, capable and caring management, and as a veteran I very much respect their love for the Armed Services

    Cons

    Don't Expect to stay in one area for very long, be ready to change locations on a moments notice

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    This is a close as you can get to a perfect work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Administrator III in San Antonio, TX
    Current Employee - Linux Administrator III in San Antonio, TX

    I have been working at Rackspace full-time (more than a year)

    Pros

    Great management, great people friendly and very positive atmosphere.

    Cons

    Slightly lower pay than industry for a number of years, this is improving.

    Advice to ManagementAdvice

    Be more quickly proactive in the areas we are understaffed or underpaid.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Rackspace

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