Rackspace
3.8 of 5 401 reviews
www.rackspace.com San Antonio, TX 5000+ Employees

401 Employee Reviews (View Most Recent)

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2 people found this helpful  

Extremely rewarding workplace

Senior Support Technician (Current Employee)
San Antonio, TX

I have been working at Rackspace full-time for more than 3 years

ProsTechnology. Challenge. Opportunity. Focus. Core Values.

ConsSan Antonio, TX is not a desirable place to live for world-wise technicians.

Excellent employees deserve excellent salaries, not industry-average salaries. Rackspace holds the bar VERY high for new hires - yet doesn't compensate in line with that bar.

Advice to Senior ManagementRackspace support is legendary. The support organization cannot continue to be legendary unless it has sufficient support itself - i.e. escalation paths, and unless training is provided for all new products before technicians are expected to support them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Approves of CEO

2 people found this helpful  

Engaging and Dynamic Workplace

Anonymous Employee (Current Employee)
San Antonio, TX

I have been working at Rackspace full-time for more than 3 years


Pros: Senior leaders, all the way up to the Chairman Graham Weston, recognize… Cons: Pay is slightly lower than market. Insurance and 401k match… Advice to Senior Management: Recognize your top talent and nurture them. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

It is a very exciting place to work, fast paced and very customer driven.

Support Specialist (Current Employee)
San Antonio, TX

I have been working at Rackspace full-time for more than a year


Pros: Excellent work environment, capable and caring management, and as a… Cons: Don't Expect to stay in one area for very long,… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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Rackspace Hosting is the world’s leading specialist in hosting and cloud computing. The San Antonio-based company provides Fanatical Support® to its customers, across a portfolio of IT services, including Managed… Full Overview

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