Rackspace

  www.rackspace.com
  www.rackspace.com
There are newer employer reviews for Rackspace

1 person found this helpful  

Outstanding company with growth potential and great culture.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Executive in San Antonio, TX
Current Employee - Account Executive in San Antonio, TX

I have been working at Rackspace full-time (more than 3 years)

Pros

Culture, opportunity for advancement, company positioned for great success.

Cons

Compensation & benefits lag behind competitors.

Advice to ManagementAdvice

Correct compensation

Recommends
Positive Outlook
Approves of CEO

495 Other Employee Reviews for Rackspace (View Most Recent)

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  1. 2 people found this helpful  

    Outstanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator in San Antonio, TX
    Former Employee - Systems Administrator in San Antonio, TX

    I worked at Rackspace full-time (less than an year)

    Pros

    Hands down, Rackspace is the best company I have ever worked for. There is very little that I can say that is bad about the company. They provide outstanding benefits, great opportunities for growth and both personal and career development, and management there genuinely cares about the employees. I can also honestly say that I made more friends in the time I worked there than at all other jobs combined.

    Cons

    The only downside I can say about them is that the communication to the overnight teams is lacking.

    Advice to ManagementAdvice

    Overnight teams get killed sometimes due to a lack of communication from the day shift teams, and by being expected to provide support on some one-off customer setups that don't have enough documentation.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Extremely rewarding workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Support Technician in San Antonio, TX
    Current Employee - Senior Support Technician in San Antonio, TX

    I have been working at Rackspace full-time (more than 3 years)

    Pros

    Technology. Challenge. Opportunity. Focus. Core Values.

    Cons

    San Antonio, TX is not a desirable place to live for world-wise technicians.

    Excellent employees deserve excellent salaries, not industry-average salaries. Rackspace holds the bar VERY high for new hires - yet doesn't compensate in line with that bar.

    Advice to ManagementAdvice

    Rackspace support is legendary. The support organization cannot continue to be legendary unless it has sufficient support itself - i.e. escalation paths, and unless training is provided for all new products before technicians are expected to support them.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Rackspace

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