There are newer employer reviews for Rackspace

5 people found this helpful

Got too big. Top heavy.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales in San Antonio, TX
Former Employee - Sales in San Antonio, TX

I worked at Rackspace full-time (more than 3 years)

Pros

Loved my co-workers. Liked the old culture better.

Cons

Hated the politics and good ol boys club. Buddies got promoted based on being buddies not by their abilities or competence. Never ending restructuring of the sales org, increasing quotas, less leads, fewer accounts Sales leadership incompetence.

Advice to ManagementAdvice

To the C levels: Take a close look at your VP and Mid Level management staff and ask yourself are they the right players and how did they get into those positions? Are they bringing game changing leadership and ideas or merely going through the motions. Scrutinize the Q12 management surveys.
Do not accept mediocrity.

VP's and Mid Level managers: Pay attention to your MVP's. Respond to your Q12's with positive change. Cultivate the best from your teams.

Recommends
Positive Outlook
Approves of CEO
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  1. 1 person found this helpful

    Outstanding company with growth potential and great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in San Antonio, TX
    Current Employee - Account Executive in San Antonio, TX

    I have been working at Rackspace full-time (more than 3 years)

    Pros

    Culture, opportunity for advancement, company positioned for great success.

    Cons

    Compensation & benefits lag behind competitors.

    Advice to ManagementAdvice

    Correct compensation

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful

    Outstanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator in San Antonio, TX
    Former Employee - Systems Administrator in San Antonio, TX

    I worked at Rackspace full-time (less than a year)

    Pros

    Hands down, Rackspace is the best company I have ever worked for. There is very little that I can say that is bad about the company. They provide outstanding benefits, great opportunities for growth and both personal and career development, and management there genuinely cares about the employees. I can also honestly say that I made more friends in the time I worked there than at all other jobs combined.

    Cons

    The only downside I can say about them is that the communication to the overnight teams is lacking.

    Advice to ManagementAdvice

    Overnight teams get killed sometimes due to a lack of communication from the day shift teams, and by being expected to provide support on some one-off customer setups that don't have enough documentation.

    Recommends
    Positive Outlook
    Approves of CEO
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