There are newer employer reviews for Rackspace

 

Place to learn, build a career, and learn how to do "Service"

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Team Lead in San Antonio, TX
Former Employee - Technical Team Lead in San Antonio, TX

I worked at Rackspace full-time (more than 5 years)

Pros

great co-workers, ability to learn across peer groups, access to technology, elements of a meritocracy, opportunity to build a career.

Cons

Work life balance can be a challenge - not nearly as bad as Amazon. Being a "hero" is encouraged, it is the norm. Immature products pushed to G&A (industry issue - not just Rackspace).

Advice to ManagementAdvice

Take care of your Rackers - they are the core differentiator. Keep your standards and expectations high, and reward excellence.

Recommends
Positive Outlook
Approves of CEO

487 Other Employee Reviews for Rackspace (View Most Recent)

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  1.  

    Family, not work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Account Manager in San Antonio, TX
    Current Employee - Technical Account Manager in San Antonio, TX

    I have been working at Rackspace full-time (less than an year)

    Pros

    The company doesn't feel like company, it's like home with our family in there, we are all there to help and be helped. The orientation is just awesome! I loved the company before I was hired and it grows every single day I am there.

    Cons

    It could pay more compared to other IT companies.

    Advice to ManagementAdvice

    Better pay.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall a good place for mid-career and early-career learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace full-time (more than 3 years)

    Pros

    Significant availability of internal training, classes and training compensation for outside training.
    Good balance of work vs life.

    Cons

    Inconsistent process and goals.
    Poor retention of mid-late career employees.
    Occasionally management makes decisions which come across as deceptive.

    Advice to ManagementAdvice

    Take care when announcing decisions which could upset the company body. There have been occasions where negative announcements could have been presented better.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Rackspace

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