Rackspace – “Rackspace Focuses on its People.”

Pros

Strengths-based employment. Rackspace hires people based on talents an strengths, not just skill. Dedicated to fanatical support of customers. Very laid back culture.

Cons

Salaries are low, but other perks make up for it, such as very flexible work schedules, great medical benefits, etc.

Advice to Senior Management

Your management style is the best I have seen anywhere. Empowering your employees is the best way to engage them in the business to take care of your customers. Fight as much as you can from becoming too corporate.

Rackspace runs a tight ship financially. However, a great culture alone will not attract all your top talent. Try to find ways to financially compensate your people based on comparable skills in the market.