479 Employee Reviews (View Most Recent)

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Overall Great Company with many perks

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Devops Engineer  in  San Antonio, TX
Current Employee - Devops Engineer in San Antonio, TX

I have been working at Rackspace full-time for more than 5 years

Pros

Great work environment, lots of creative people solving interesting problems.

Cons

Some jobs are better than others, entry level work can be tedious. If your willing to work hard and grow you can advance quickly into various roles from sysadmin to developers to management.

Advice to ManagementAdvice

Focus more on customer service and less on chasing the next big thing. Don't worry about growth, instead worry about making a great experience.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Rackspace

  1. 2 people found this helpful  

    Great company - going to Good?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concerned Racker  in  San Antonio, TX
    Current Employee - Concerned Racker in San Antonio, TX

    I have been working at Rackspace full-time for more than 5 years

    Pros

    Great people and a great industry full of potential growth and innovation

    Cons

    Growth and external pressures are serious forces to be dealt with and challenging the culture. Very young and inexperienced SLT that has bounced left/right repeatedly and drug the company/Rackers through a difficult patch for the past 2 years

    Advice to ManagementAdvice

    What got you here won't get you there.....the things that worked in the past 16 years are not what's going to get Rackspace to the next level of growth. Focus and invest on what we do well, then go execute like madmen/women to get it done. Pick a path and go hard - don't waffle or choose multiple paths and become the proverbial "inch deep and a mile wide". No one wins that game.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Overall company is great, has a laid back atmosphere, and is a fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Windows Systems Administrator II  in  San Antonio, TX
    Former Employee - Windows Systems Administrator II in San Antonio, TX

    I worked at Rackspace full-time for more than a year

    Pros

    Lots of training available, fun environment, pretty good benefits.

    Cons

    Not a big fan of peer ranking systems and promotions being dependent on them. Not much room for advancing in career or pay. Salaries are ok, but a lot of other companies pay 20-35% higher for the same positions. Seems like for the young, single professiona straight out of college, this is the perfect place to work. But if you have long-term career goals that include advancing in position or pay-scale, or you have a family to provide for, you might want to look elsewhere or consider this a starter job.

    Advice to ManagementAdvice

    Reward your employees for their hard work with more opportunities for advancement. Focus more on overall employee morale rather than making the office fun. All the fun and games won't make a difference if the employees don't feel their hard work is recognized and appreciated.

    Recommends
    Negative Outlook
    Approves of CEO
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