Rackspace

  www.rackspace.com
  www.rackspace.com
There are newer employer reviews for Rackspace

 

Good place to work and always challenging

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Windows Support Systems Engineer in San Antonio, TX
Current Employee - Windows Support Systems Engineer in San Antonio, TX

I have been working at Rackspace full-time (more than 3 years)

Pros

Very challenging work, ability to work on many different technologies, and the people that you work with are extremely talented.

Cons

Some of the culture has left, the work / life balance can be difficult to attain consistently for some positions, and the pay tends to track below averages.

Advice to ManagementAdvice

Better benefits, higher pay, and look toward additional satellite offices or remote work.

Recommends
Positive Outlook
Approves of CEO

493 Other Employee Reviews for Rackspace (View Most Recent)

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  1.  

    Overall Great Company with many perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Devops Engineer in San Antonio, TX
    Current Employee - Devops Engineer in San Antonio, TX

    I have been working at Rackspace full-time (more than 5 years)

    Pros

    Great work environment, lots of creative people solving interesting problems.

    Cons

    Some jobs are better than others, entry level work can be tedious. If your willing to work hard and grow you can advance quickly into various roles from sysadmin to developers to management.

    Advice to ManagementAdvice

    Focus more on customer service and less on chasing the next big thing. Don't worry about growth, instead worry about making a great experience.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Immature and getting worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Project Manager III in San Antonio, TX
    Former Employee - Technical Project Manager III in San Antonio, TX

    I worked at Rackspace full-time (more than 3 years)

    Pros

    Work life balance. Positive attempts at promoting good atmosphere overall.
    Good people generally.

    Cons

    Company seems to think drink stations and swag are substitutes for livelihood, unless you're an exec.
    Too much like a startup, yet too big to be thinking like one.
    Expertise runs last place to charisma and the buddy system .
    Cultural aversion to accountability and advancement.
    Constructive criticism is viewed as naysaying.
    Organization is too vertical. A manager can be seen for every 4-5 reports. It's easy to watch crappy mid and Sr level management pretend they actually have to do anything.
    They keep an insurance rep for their plan in the building. They say it's for better communication, but the benefits people just seem to be well 'lobbied' by the rep. No conflict of interest there.
    Too many managers in critical areas that don't have the experience or a clue how to manage the group they're responsible for as they have no expertise in such an area in the first place. Placed there by good olé boys club.
    Kool aid is the opium to suppress the company's internal problems and risks and discourages people from caring about a company they are passionate about.

    Advice to ManagementAdvice

    Stop the ra - ra mentality with everything that happens there. Own up to what works and what doesn't and quit deluding yourselves and rackers from the reality. Stop the chaotic decision making and get into the modern era with information from data. And no I don't mean dumb dashboards and spreadsheets. Let the people who know how to do those things at an advanced level raise the bar so we can know what things we can do differently or better and change our company around.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Rackspace

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