There are newer employer reviews for Rackspace

4 people found this helpful  

Valued members of a winning team on an inspiring mission

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Developer
Current Employee - Software Developer

I have been working at Rackspace full-time for more than 3 years

Pros

Amazing culture. Everyone is friendly and there to help. Excellent managers, lots of drive.

Cons

No real company direction. Below standard wages and benefits. The 401k has a THREE YEAR VEST on the match.
Company is a San Antonio company in a Silicon Valley market - and acts like it.

Advice to ManagementAdvice

Decide who your customers are, and nail it for them. Rackspace's offerings tend to be a little bit for everyone.

Recommends
Negative Outlook
No opinion of CEO

475 Other Employee Reviews for Rackspace (View Most Recent)

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  1. 3 people found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager III  in  San Antonio, TX
    Current Employee - Project Manager III in San Antonio, TX

    I have been working at Rackspace full-time for more than 5 years

    Pros

    Very casual environment where people foster collaboration. It's easy to make friends, and there are lots of opportunities to volunteer in the community. They also have a Recreational Center which is free to employees, with spinning, aerobic and crossfit classes. Vendors are on site serving food each day, so makes it easy for employees at lunch time.

    Cons

    The time off and medical benefits are decent and competitive with the market. Work life balance is encouraged, but not always followed well because the overwhelming amount of work which needs to be accomplished, and at the pace leadership wants. My usual work week is 50 hours. There is also CONSTANT change - reorganizations, reprioritizing of goals, etc. Change fatigue is high, and if you are not a flexible person, this is not the place for you.

    Advice to ManagementAdvice

    Invest in the tools employees need to do their jobs well (such as stable development, testing and preprod environments), as well as allow time for employees to develop products and programs right, and with quality. It also helps to avoid burnout of employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Not nearly as great as it was, but still good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Ops Administrative II  in  San Antonio, TX
    Current Employee - Linux Ops Administrative II in San Antonio, TX

    I have been working at Rackspace full-time for more than 3 years

    Pros

    Awesome office
    Many great peers
    Some excellent managers
    Excellent Core Values
    Pretty laid back
    Food trucks!!!
    Lots of open source
    Flexible focus of work
    Business is improving slowly

    Cons

    Upper management is often very political
    Core Values are rarely followed
    The really, really bad Rackers are not fired when they should be
    Tends to make managers out of people with no managerial experience at all
    Departments nickle and dime eachother
    Too many layers of management
    Rackspace culture gets worse and worse as time goes on

    Advice to ManagementAdvice

    Cut out two layers of management
    Consider Core Values in everything you do. They're plastered everywhere, yet you still ignore most of them!
    Focus Rackspace on what we do best and strip out the rest

    Recommends
    Positive Outlook
    No opinion of CEO
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