Rackspace

  www.rackspace.com
  www.rackspace.com
There are newer employer reviews for Rackspace

10 people found this helpful  

Bureaucratic processes, endless change, poor middle management, no vision

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in San Antonio, TX
Current Employee - Manager in San Antonio, TX

I have been working at Rackspace full-time

Pros

Good name on resume - work here for a year then leave

Cons

- Highly bureaucratic due to internal politics and legacy of endless change
- Middle managers have no time to provide direction or recognize talent
- Much middle management has no technical skill
- Little vision on where industry is going (hint: Amazon)
- Little opportunity within - massive teams for simple products, small teams for core business/processes
- Pay is lower than industry average
- Very high level of burnout
- No work-life balance
- Everyone is a manager, nobody manages

Advice to ManagementAdvice

- Trim middle management
- Recognize core people and promote technical staff, not bureaucrats

Doesn't Recommend
Neutral Outlook
No opinion of CEO

493 Other Employee Reviews for Rackspace (View Most Recent)

Sort: Rating Date
  1.  

    Rackspace has a fun atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Systems Administrator II in San Antonio, TX
    Current Employee - Linux Systems Administrator II in San Antonio, TX

    I have been working at Rackspace full-time (more than an year)

    Pros

    Ability to learn and grow in a fun environment. Managers care and are willing to work with you on schedules and projects.

    Cons

    It can be frustrating at times due to much disorganization. Different departments are sometimes working on similar projects leading to inefficiency. Training is provided to a certain level, but there is no structured training for advanced topics.

    Advice to ManagementAdvice

    If Rackspace is going to differentiate itself from competitors based on support, then the support floor needs to be more valued instead of being treated like "people who barely made it through community college" as I've heard people say.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    great place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace

    Pros

    loved team culture and camaraderie

    Cons

    not much room for growth

There are newer employer reviews for Rackspace

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