There are newer employer reviews for Rackspace

9 people found this helpful  

Bureaucratic processes, endless change, poor middle management, no vision

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in San Antonio, TX
Current Employee - Manager in San Antonio, TX

I have been working at Rackspace full-time

Pros

Good name on resume - work here for a year then leave

Cons

- Highly bureaucratic due to internal politics and legacy of endless change
- Middle managers have no time to provide direction or recognize talent
- Much middle management has no technical skill
- Little vision on where industry is going (hint: Amazon)
- Little opportunity within - massive teams for simple products, small teams for core business/processes
- Pay is lower than industry average
- Very high level of burnout
- No work-life balance
- Everyone is a manager, nobody manages

Advice to ManagementAdvice

- Trim middle management
- Recognize core people and promote technical staff, not bureaucrats

Doesn't Recommend
Neutral Outlook
No opinion of CEO

489 Other Employee Reviews for Rackspace (View Most Recent)

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  1.  

    great place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace

    Pros

    loved team culture and camaraderie

    Cons

    not much room for growth

  2. 2 people found this helpful  

    Long time Racker and I love this place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Rackspace full-time (more than 10 years)

    Pros

    The opportunities at Rackspace are fantastic. I've been here for many years and I have learned and grown so much.

    Cons

    Rackspace changes a lot internally. We do this because we have a 'do whatever it takes for the customer attitude' and sometimes that means a full on re-org. We aren't afraid of change in fact we embrace it. This can make things tough when it comes to consistency, or success of long term projects.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Rackspace

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