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4 people found this helpful  

Commission is a deal breaker

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Target Mobile Store Manager
Current Employee - Target Mobile Store Manager

I have been working at RadioShack

Pros

- open lines of communication
- only constructive criticism, there is never anyone yelling at you
- Great support system with other store managers
- great opportunities to build customer service skills

Cons

- hours not flexible if you're a manager
- the hours you're allowed to schedule your kiosk for only allow you to have one employee. It doesn't feel like a "real" manager position when you only have one employee
- the hours are terrible. Most people who want to purchase phones come earlier in the morning and some locations don't go into work until 1pm or later. The kiosk needs to be open earlier and close a littler earlier.
- required to work friday-monday unless DM approves time off request
- hourly pay isn't that great when compared with store manager from other cell phone companies
- having the "kiosk" in an isle instead of actually having a "legit" kiosk isn't reassuring to consumers
- harder to sell to people because they're more than likely shopping for things other than cell phones
-relationship between Target and Radioshack can be really bad. Target can make your sales life heaven or a complete disaster
- COMMISSION: it's been changed so that if you aren't hitting either $80 per hour or $155 per hour in sales you only get paid a penny for each phone you sell. If you're at a location that doesn't have a lot of traffic then you're pretty much just an hourly employee and not getting any commission.

Advice to ManagementAdvice

The only real issue is the commission. Everything else could be tolerated if you weren't being insulted with only getting 1 penny for a phone transaction that may have been complicated. Lets say an employee had to spend 30 min convincing a customer to even consider buying a phone, discussing their options, actually doing the transaction in the store systems which can take a long time, and then showing the person how to use their phone for a total of about 1.5 hours and you only got paid a penny, what would that do to employee morale and dedication? In larger stores where they just have the walk up traffic its not a big deal, but for a smaller location that is just devastating.

Disapproves of CEO

1390 Other Employee Reviews for RadioShack (View Most Recent)

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  1. 1 person found this helpful  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at RadioShack

    Pros

    good start from young age. just got old

    Cons

    too many hours away from home

    Advice to ManagementAdvice

    give m e two days off

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Casual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    Commision, working with new customers every day

    Cons

    poor pay, you need to work with good people or else it would be a miserable experience to work here

    Recommends
    Approves of CEO
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