RadioShack

  www.radioshack.com
  www.radioshack.com
There are newer employer reviews for RadioShack

1 person found this helpful  

Poor responsibility/commission balance.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate in San Diego, CA
Current Employee - Sales Associate in San Diego, CA

I have been working at RadioShack full-time (less than an year)

Pros

Good job security, I know managers that have been with the company for 10+ years.

Cons

When you interview for the job, they tell you that you will be paid minimum wage. "But that's not important because your commission checks from your cell phone sales are how you make your money."

This sounds great, except that they don't tell you that there are two kinds of sales associates. "Core Associates" and "Wireless Specialists."

The Core Associates stock shelves, do price audits, and help customers. All the basics of retail that are expected. The Wireless Specialists, on the other hand, stand in the doorway and greet customers as they enter the store. They quickly establish whether the customer is interested in a cell phone or not and then either pursue their wireless sale, or pass them off to a core associate if it is anything but a wireless sale.

Some days the scheduling will end up with three specialists and one core associate on a shift. The specialists will stand around all day, while a single core associate is required to help every vagrant, or Alzheimers addled senior citizen who wants you to explain to them how to sync their universal remote with their 20 year old VCR.

Advice to ManagementAdvice

An improved commissions package for the core associates would boost sales much more than any unachievable "Carrot on a stick" reward.

Delegate some responsibilities to the Wireless Specialists.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1478 Other Employee Reviews for RadioShack (View Most Recent)

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  1.  

    Typical retail sales job with very limited room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Los Angeles, CA
    Current Employee - Assistant Store Manager in Los Angeles, CA

    I have been working at RadioShack full-time (more than an year)

    Pros

    Good for students and part-timers who are looking for an active workplace.

    Cons

    Poor pay. No bump in pay even if you work there for 5 years. Its up to you to sell cellphones and make commission. No other way to increase your paycheck. Only if you get promoted to manager will you make more money and have a bonus. Even then, room for growth is only by becoming a manager. No other way to get promoted no matter how good you are at your job. When they do have a manager position open, they will hire someone from outside the company that has no experience in slaes or electronics rather than promoting from within.

    Advice to ManagementAdvice

    You focus on a complete sales solution, but you don't focus on keeping you employees happy. There is no reason for an employee to stay under your employment for more than a couple of years at most unless they have no ambition.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Do not work for this company !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Little Rock, AR
    Former Employee - Store Manager in Little Rock, AR

    I worked at RadioShack full-time (more than 5 years)

    Pros

    Team work between other store managers

    Cons

    District Managers, wants nothing but numbers, and they push all their work off on to the store managers. Management does know what go on in the stores.

    Advice to ManagementAdvice

    Actually work in the stores uncover to see what actually goes on. You will be surprised !

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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