There are newer employer reviews for RadioShack

Typical retail sales job with very limited room for growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Store Manager in Los Angeles, CA
Current Employee - Assistant Store Manager in Los Angeles, CA

I have been working at RadioShack full-time (more than a year)

Pros

Good for students and part-timers who are looking for an active workplace.

Cons

Poor pay. No bump in pay even if you work there for 5 years. Its up to you to sell cellphones and make commission. No other way to increase your paycheck. Only if you get promoted to manager will you make more money and have a bonus. Even then, room for growth is only by becoming a manager. No other way to get promoted no matter how good you are at your job. When they do have a manager position open, they will hire someone from outside the company that has no experience in slaes or electronics rather than promoting from within.

Advice to ManagementAdvice

You focus on a complete sales solution, but you don't focus on keeping you employees happy. There is no reason for an employee to stay under your employment for more than a couple of years at most unless they have no ambition.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. 1 person found this helpful

    Poor responsibility/commission balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in San Diego, CA
    Current Employee - Sales Associate in San Diego, CA

    I have been working at RadioShack full-time (less than a year)

    Pros

    Good job security, I know managers that have been with the company for 10+ years.

    Cons

    When you interview for the job, they tell you that you will be paid minimum wage. "But that's not important because your commission checks from your cell phone sales are how you make your money."

    This sounds great, except that they don't tell you that there are two kinds of sales associates. "Core Associates" and "Wireless Specialists."

    The Core Associates stock shelves, do price audits, and help customers. All the basics of retail that are expected. The Wireless Specialists, on the other hand, stand in the doorway and greet customers as they enter the store. They quickly establish whether the customer is interested in a cell phone or not and then either pursue their wireless sale, or pass them off to a core associate if it is anything but a wireless sale.

    Some days the scheduling will end up with three specialists and one core associate on a shift. The specialists will stand around all day, while a single core associate is required to help every vagrant, or Alzheimers addled senior citizen who wants you to explain to them how to sync their universal remote with their 20 year old VCR.

    Advice to ManagementAdvice

    An improved commissions package for the core associates would boost sales much more than any unachievable "Carrot on a stick" reward.

    Delegate some responsibilities to the Wireless Specialists.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Little consideration for store employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate in Denver, CO
    Current Employee - Store Associate in Denver, CO

    I have been working at RadioShack part-time (more than 3 years)

    Pros

    Fun dealing with (most of) the general public.
    With a background in electronics, I enjoy helping customers sort through high-tech issues and hopefully solve problems.

    Cons

    Store shift scheduling: Even though policy requires store managers to post work schedules a week before they take effect, in my district this has never been enforced. Routinely in my store and in others, sales associates on a Friday learn their work schedule for the following week, which begins Saturday, THE NEXT DAY. This means store employees can never plan to spend time with family, volunteer at church or participate in community activities.

    The sales associate's wage is minimum wage. The sales associate rarely gets the same days off each week. The sales associate gets no guarantee of a minimum number of hours per week. Gee. . . how many more ways are left that a corporation can insult an employee. "The Shack" seems to attempt to cover all the bases.

    Advice to ManagementAdvice

    Most Radio Shack stores are not set up, nor staffed, to competently peddle wireless handsets competitively with retailers who do nothing else. There's little/no profit selling handsets, and not all consumers are willing to pay our bloated prices for cellphone cases and chargers. Also, why offer a handset if you're not also serious about stocking a case for the handset?

    Make store managers comply with shift-scheduling policies. By allowing store managers to treat sales associates as slaves rather than sales associates, you drive away the best workers and are left, over time, with duds.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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