There are newer employer reviews for RadioShack

turn around and dont look back

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager in New York, NY
Current Employee - Store Manager in New York, NY

I have been working at RadioShack full-time (more than 5 years)

Pros

great talks about electronics, great employee discount, great employee wireless plans,

Cons

a roller coaster company, 3 CEOs in 4 years, this company blows money on anything and everything it believes can help itself. constant pressure on selling accessories with key items. service plans cost more and so is the pressure on selling them. advertising has leveled down to everyone believing the head of the merchandising/ planograms /POP dept, might be a 16 year old novice with photoshop. company wants to get rid of tenured managers because of not adapting to changes quickly, because company changes are.... quickly! company is a haven for wireless fraud, so stores that cant control it cannot sell wireless, but..your sales goals stay the same...and the sales goals are never realistic at all...so finally....no chance to monthly bonus! Radioshack has harbored alot of Blockbuster executives and middle management where their past philosophy was dont care about your people....and it still goes on.....

Advice to ManagementAdvice

every new CEO takes office, gets the crowd pumped up, gets a spike in sales , but ever so slowly, the share holders gain control over them.....again... and its right back to the century old tactics..

Doesn't Recommend
Negative Outlook
No opinion of CEO
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  1. Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Granite Falls, NC
    Former Employee - Cashier in Granite Falls, NC

    I worked at RadioShack full-time (more than a year)

    Pros

    40 Hour week
    Cool toys
    Air Conditioning

    Cons

    Lower pay
    Slow days
    Sports on TV

    Recommends
    Approves of CEO
  2. 1 person found this helpful

    Some days a diamond. Some days a stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at RadioShack full-time (more than a year)

    Pros

    Great when people are out shopping for phones, tablets, GPS, high $ items. Easy to sell items to impressionable customers. Fun assisting customers find exactly what they need and occasionally upselling them on additional products. Recognition is given when sales quotas and attach metrics are met or exceeded.

    On these good days, the job is fun and exciting. For those who work in high volume stores, these days occur more frequently.

    Cons

    Bad when you are in a low volume store and you are expected to push cell phones on elderly people buying cordless phone batteries, parts and cables. These people come to these slow stores because they can actually get service for only what they need. These people are a PAIN, crushing your $/ticket and taking up your valuable time that could be spent pursuing a big sale. The shopping center and mall stores are where people go to buy phones.

    Sales goals are extremely unrealistic. Expectations are to force customers to buy things even if they have already said no. NO EXCEPTIONS. If you didn't make the sale you are an incompetent salesman and your job is threatened. Even the best sales people have bad days/weeks/months

    Advice to ManagementAdvice

    Get real. Realize that some people just don't want to buy your extended warranties and it's not always the associate's fault for not completing the sale. Some customers are CHEAP. Deal with it.

    Just because someone has success with sales individually doesn't make them a leader. Stop putting those who lack leadership skills in store management positions.

    Stop assuming underperformance is a direct link to lack of interest in the job. Retail sales has as much to do with luck as it does selling skills. Stop hiring clerks and trust your talented employees.

    If someone puts together a good month against all odds, it's probably not going to happen again the next month. Encourage the associate to achieve success. Don't badger them for failing when they tried their best. If an associate has had good metrics consistently in the past, don't tell them a bad day is "unacceptable." It's only going to alienate them and leave you understaffed and in a worse position.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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