There are newer employer reviews for RadioShack
There are newer employer reviews for RadioShack

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Location was not good, fun job

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate - Part Time in San Antonio, TX
Former Employee - Sales Associate - Part Time in San Antonio, TX

I worked at RadioShack part-time (Less than a year)

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Hourly plus commission, half off discount, but at least 10 percent above cost.
Selling cell phones makes the big bucks, if there are customers to buy them.

Cons

My store was very low volume. I didn't make much money

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  1. Helpful (3)

    Blur the line of ethics and harassment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in San Francisco, CA
    Current Employee - Retail Sales Consultant in San Francisco, CA

    I have been working at RadioShack part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Customer service skills will greatly improve when management is not around.

    Cons

    Managers are so focused on cellphone business that they forget about customers service and just bombard customers with wireless questions. Most customers leave dissatisfied never to return. I feel their pain, why go to a company that is going to force feed a product you may not need.

    Advice to Management

    Stop harassing employees and customers.


  2. Good for part time if you get along with work associates.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate - Part Time in New York, NY
    Current Employee - Sales Associate - Part Time in New York, NY

    I have been working at RadioShack part-time (Less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Educational. Good discount. Good number of paid days off and some benefits even for part timers. They state in their bylaws they do not discriminate based on sexual orientation and their benefits cover same sex partners.

    Cons

    Pay is extremely low. Key holders and everyone else except the SM make minimum wage plus a small % of your own sales. They will not give anyone except SM 'official' full time to beat having to give benefits. Overtime NEVER happens. There is "commission" but when you do the math between a few people, we all end up making about the same average over time and it happens to very close to a whole number. These metrics are likely predetermined. Also, my associates are very respectful of each other, but even still I can feel the commission environment bringing out an unhealthy competition and lack of consideration for customers that are buying low priced items. If you need commission to give good customer support you're not doing your job right.

    There is AN EXTREMELY HIGH learning curve. A LOT to learn. Doesn't make sense that employees are not compensated to stay since it probably costs the company a lot (and it takes years to even recognize all the electrical components) to train everyone in just the basics. Turn over is high.

    Advice to Management

    Get rid of commission. Give living wages and properly train employees through apprentice like system that grants long term sustainability and not the extremely high turnover rate that is currently there.


There are newer employer reviews for RadioShack
There are newer employer reviews for RadioShack

See Most Recent

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