Rakuten

  www.rakuten.co.jp
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57 Employee Reviews (View Most Recent)

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5 people found this helpful  

Great place to work; company is moving up

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Tokyo (Japan)
Current Employee - Anonymous Employee in Tokyo (Japan)

Pros

- Recent focus on internationalization means that if you're Japanese, you'll be working with people from many different countries. This is a rarity in Japan. It's a great environment.
- Smart, interesting co-workers
- Friendly atmosphere

Cons

- The company's famous English-ization isn't 100%, so you had better have fluent Japanese if you want to be successful.
- Shinagawa main office is very hot for some reason, even in winter. 28°C is very unpleasant!

Advice to ManagementAdvice

Reduce all the petty bureaucratic stuff. Time cards, stamping your seal for all kinds of things -- and the biggest one: nametags. Having to wear it, in principle, is fine. Having to get back on the train and go home to fetch it because you forgot it one day really hurts productivity.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Rakuten

  1. 4 people found this helpful  

    Trying to survive in a super micromanaged environment.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Dedicated employees. Company is growing rapidly.

    Cons

    Meetings galore, tough work hours. People mostly follow without thinking hard about "what is good for employees' future"

    Advice to ManagementAdvice

    Stop ignoring how people feel.

  2. 2 people found this helpful  

    Leading the New Japan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tokyo (Japan)
    Current Employee - Anonymous Employee in Tokyo (Japan)

    Pros

    In founder and CEO Hiroshi Mikitani, Rakuten is led by one of Japan's true visionaries and one of the few in Japan leaders in Japan willing to stick their neck out to get things done. The company believes in empowering its merchants and customers through e-commerce, rather than taking advantage of them. Rakuten moves quickly, takes chances, and aims to be the world's No.1 internet services company. Ambition is not a quality that Rakuten lacks.

    Cons

    On a day-to-day level, Rakuten can be bureaucratic and extremely focused on numbers at the expense of the big picture. That said, CEO Mikitani has a firm grasp of the big picture issues and is not afraid to make decisions above the numbers.

    Advice to ManagementAdvice

    More international senior management mix and a less corporate feel. Rakuten prides itself on being a "venture" company, but it often feels quite corporate.

    Recommends
    Approves of CEO
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