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11 people found this helpful  

Free... at last

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Costa Mesa, CA
Former Employee - Anonymous Employee in Costa Mesa, CA

I worked at Rauxa full-time for more than 3 years

Pros

- You'll come away from this job, with a healthy and determined appreciation of what you don't want to do in your next job.
- There are some amazing people who have been hoodwinked into thinking this is their only option in life and have completely submitted. Their unhappiness is evident, but their intelligence is there all the same. Try to learn from these people if you go there, they are bright and won't be let go because the agency would collapse without these few key roles
- Above market pay, below market respect
- Drinking on the job, not taboo
- Contemporary architectural office elements

Cons

I agree with the majority of the reviews here, they seem to be giving it straight. The super positive reviews are vague and I specifically remember a campaign by senior management to improve internet ratings for this company... sending an email instructing employees to publish positive information. This was also for mobile application reviews for clients and client generated assessments for improvement; there was even several meetings on how to fill these out so the client got the best possible score. In my book, unethical behavior is unbashful here.

- Benefits: 401k match was not paid in prior 3 years and is only distributed once annually, so that they can retract it if the company doesn't achieve a 20% profit. To keep the masses quiet a $1000 pre-tax check is handed out at the holidays in lieu of your negotiated bonus, 401k match, or profit share disbursement without notification.

- Leadership: The senior leadership, well, does not lead. Each year employees are expected to set 3-5 strategic goals, however the overall company has no goals other than, more profit. That's not a goal, it's a result. Weaknesses are not addressed, they are fired or ignored. National offices are pitted against each other for success.

- Respect: The few leadership moments I did see have to do with shaming employees that take a risk to provide innovative ideas. Unfortunately, this suppresses anyone else who might want to provide an idea. The men at this company have a difficult time maintaining equality anymore than a year at this female dominated (and getting payback) environment. It's uncomfortable to watch.

- Culture: Know that the owner of this company comes from money and is surrounded by a bunch of secretary made CEO come-ups who want to be like the owner. Employees are treated as tools, not assets and everyone is replaceable outside the inner circle.
Sales based culture, top to bottom. If you don't look like (straight hair, skinny female), talk like (yes, yes, yes), or act like (work through or completely cancel scheduled vacations) then you will not be seen as a sales person and you're days are numbered. This goes for every department, not just sales. Birthdays, weddings, first house... don't expect your co-workers to care, it's just a distraction from going home. Skip or eat lunch at your desk, the stress of leaving for an hour is not worth it.

- Work/Life: Work, period. Have your phone on and answer in the car, on the weekend, during your the birth of your first child. And cheerfully reply you'd be happy to cancel your activity in the middle of it and work remotely to finish a project. You're not allowed to say the following phrases, "I'm out of the country and unavailable", "I will TRY my best" (don't try, do), "No". You will not be trained, you just have to go with it. Client facing meetings have to be very positive, any negative results that could help the client learn/grow are suppressed. Employees were asked to work through company holiday celebrations.

- Ethics: Number games are being played by sales staff to inflate their checks, and this is politely ignored while operations staff is being let go to maintain a higher margin.

Advice to ManagementAdvice

Money does not make you a better or superior person to any of the employees. If you can one day accept this, you'll see a staff of bright people with amazing ideas that could save this company from declining profits. Also, you need to be attending several education opportunities a year to help lead the agency to become digital... logging into social media once a month doesn't count.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Rauxa Response

Nov 1, 2013President

Thank you for taking the time to contribute your feedback. I never want us to ignore feedback or be afraid to look in the mirror and find aspects of truth in everything.

          In regards to
... More

Other Reviews for Rauxa

  1. 13 people found this helpful  

    Long Hours, High Turnover Rate, Low Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Rauxa full-time for more than a year

    Pros

    Posh facility
    Trendy atmosphere
    Treat clients well
    High energy

    Cons

    1. Rauxa is a way of life, not a job. Though it goes unsaid, having commitments (or even a life) outside of work/the office is highly frowned upon. Work takes precedence over everything. The majority of employees neglect their personal lives, and many of the women there opt to spend nights and weekends working, putting Rauxa before husbands, family, and even themselves. Ten-plus hour days are the norm, especially once you delve deeper into/become more acquainted with your position and account. Taking lunches at your desk and cancelling after-work plans to finish work becomes second-nature after awhile. (This goes for management AND entry level employees).

    2. They’ll hire you at a decent salary (IF you negotiate), eventually “let you go”, and re-fill the position with someone who has less experience and will settle for a lower salary (most likely because they’re straight out of school/have had little to no work experience in the past). Jobs here are definitely short-term. However, this is a plus for Rauxa because it leaves them with more money to buy $400 purses for clients’ birthdays, $800+ client dinners at Morton’s, and expensive leather jackets when the client is having a “bad day”.

    3. You are expected to have your work cell on you at all times (this includes nights, mornings, weekends, and yes, when you run to the restroom). Missed calls = a lecture.

    4. Rauxa’s CEO, Jill, comes off as self-absorbed/impersonal and uses company meetings as an excuse to boost her ego by demanding employees’ attention (she likes to put on music and dance around at the monthly meetings while everyone sits and watches her; it’s awkward). Jill does not know a lot of her employees’ names, which is strange considering Rauxa is a small company.

    5. VPs use Client Service members for personal assistants. It’s common for VPs to ask employees to pause what they’re doing to mail their utility bills, go get their lunch, coffee, and misc. items they forgot at their house that morning.

    6. In conclusion: don’t plan on making your job a long-term career unless you want to eat, sleep, and breathe Rauxa and their clients. There are plenty of ad/marketing agencies in the surrounding area. Preserve your sanity by sending your resume somewhere else!

    Advice to ManagementAdvice

    Don't exchange skilled employees (aka those with a higher salary) for inexperienced newcomers. It shows in the agency's work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Rauxa Response

    Dec 6, 2013President

    Thank you for your candid feedback. Rauxa is a way of life for many, including me. I will be the first to admit that there are times when Rauxa comes ahead of aspects of my personal life. Working ... More

  2. 8 people found this helpful  

    Blind Leading the Blind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Rauxa full-time for more than a year

    Pros

    "Hungry" company vision, some very nice co-workers, beautiful building, tons of process and guidelines for those that prefer that. Overall, good place for a very first foray into the biz but get in and get out to a REAL ad agency.

    Cons

    Process and guidelines are so excessive they hinder work, print/DM shop trying to disguise itself as a digital full-service agency, no real desire companywide to advance their learning to actually "think" like a digital shop, the hunger of the company vision to succeed is unrealistic because of managements' inability to be transparent and have self-awareness in their lack of knowledge in the field, they do big mass hires and big mass fires (as recent as this year). It's like the blind leading the blind here.

    Advice to ManagementAdvice

    Take a step back and look at yourselves compared against the greats in the companies you are trying to emulate. Ask yourself, "What experience do they specifically have? What experience do their employees have? What kind of internal education do they do?" The company can't keep pitching business it doesn't even understand how to perform (ie. social media).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Rauxa Response

    Dec 6, 2013President

    As recently as this week, Rauxa's management team met offsite to discuss the industry, our competition and what differentiates us. We want to deliver not only the best experience for our clients but ... More

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