RealNetworks

  www.realnetworks.com
  www.realnetworks.com
There are newer employer reviews for RealNetworks

 

Management/Technology disconnect

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Network Administration
Former Employee - Network Administration

I worked at RealNetworks full-time (more than an year)

Pros

The company has a cloud system that is global in presence and well-designed, it is a great environment to learn the technology, partly because there are too many tasks and not enough technical people to carry them out, so asking to be part of something that is outside your specific task set is generally welcomed.

Cons

While the technology side of the company is able and agile, senior management struggles with finding an identity for the enterprise. The game portals have very loyal customers, but they don't seem to promote them anywhere online. The mp3 selling business (Rhapsody) was spun off last year. They have some interesting streaming business lines in SE Asia, but it's a small percentage of there business. One of the business lines is selling ringtones and ringback tones, with smartphones very few people need to buy ringtones anymore.
Intra-departmental competition over who controls network operations and monitoring has frustrated the attempts of middle management to lower network costs.

Advice to ManagementAdvice

Follow Amazon and Google into the Cloud, you have the infrastructure to create new opportunities yet you have been trying to buy something, anything, that looks like it might be a 'hit'. To the board; Rob Glaser said he doesn't want to be CEO, you should listen to him. You've had two short term CEO's in the last three years. That should tell you something about the process you're using. Find a better search agency and have a review of your top-level relationships. There are some revolving door relationships which seem questionable in the Director/VP range in Seattle.

No opinion of CEO

198 Other Employee Reviews for RealNetworks (View Most Recent)

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  1.  

    File in the "Where are they now?" category?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Marketing in Seattle, WA
    Former Employee - Director of Marketing in Seattle, WA

    I worked at RealNetworks full-time (more than an year)

    Pros

    Real used to be a solid company in the dot-com era. They were smart; they built a lot of good technology, media players and founded Rhapsody as well (still their best product IMHO). There were smart people who worked there and they treated their employees well.
    They still have a good work/life balance and some decent benefits. Plus the location in downtown Seattle is great.

    Cons

    The political infighting was really hard to deal with - there were many power struggles that caused people to stop focusing on what was important - getting the job done. Also the senior management changed 2x while i was there in two years and it was very hard to maintain a solid direction. The management would not listen to the plans that their senior managers and directors would propose and often changed direction very quickly. Morale is also very low.

    Advice to ManagementAdvice

    Listen to your employees. You hired them for a reason right? Then let them Do Their Jobs. Get some senior management that cares and give them some rope to make real decisions and improve the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Perpetual Layoff Cycles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at RealNetworks full-time (more than 3 years)

    Pros

    free on site gym, 25 cent arancianta, bowling alley, intelligent and interesting coworkers, in my case-amazing supervisors : real leadership, real genuine, and real humanity.
    paid ORCA card, affordable in house cafeteria, convenient downtown location

    Cons

    All the amazing, intelligent, people who you will learn from and become part of your family will get laid off. Then you will get laid off. Every year I worked there, I witnessed a Christmas layoff and eventually fell victim to the same fate in the Spring. Management seems to miss the mark all the way around and don't understand the value in personnel.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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