RealNetworks

www.realnetworks.com
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Management/Technology disconnect

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Network Administration
Former Employee - Network Administration

I worked at RealNetworks full-time (more than an year)

Pros

The company has a cloud system that is global in presence and well-designed, it is a great environment to learn the technology, partly because there are too many tasks and not enough technical people to carry them out, so asking to be part of something that is outside your specific task set is generally welcomed.

Cons

While the technology side of the company is able and agile, senior management struggles with finding an identity for the enterprise. The game portals have very loyal customers, but they don't seem to promote them anywhere online. The mp3 selling business (Rhapsody) was spun off last year. They have some interesting streaming business lines in SE Asia, but it's a small percentage of there business. One of the business lines is selling ringtones and ringback tones, with smartphones very few people need to buy ringtones anymore.
Intra-departmental competition over who controls network operations and monitoring has frustrated the attempts of middle management to lower network costs.

Advice to ManagementAdvice

Follow Amazon and Google into the Cloud, you have the infrastructure to create new opportunities yet you have been trying to buy something, anything, that looks like it might be a 'hit'. To the board; Rob Glaser said he doesn't want to be CEO, you should listen to him. You've had two short term CEO's in the last three years. That should tell you something about the process you're using. Find a better search agency and have a review of your top-level relationships. There are some revolving door relationships which seem questionable in the Director/VP range in Seattle.

No opinion of CEO

200 Other Employee Reviews for RealNetworks (View Most Recent)

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  1.  

    Perpetual Layoff Cycles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at RealNetworks full-time (more than 3 years)

    Pros

    free on site gym, 25 cent arancianta, bowling alley, intelligent and interesting coworkers, in my case-amazing supervisors : real leadership, real genuine, and real humanity.
    paid ORCA card, affordable in house cafeteria, convenient downtown location

    Cons

    All the amazing, intelligent, people who you will learn from and become part of your family will get laid off. Then you will get laid off. Every year I worked there, I witnessed a Christmas layoff and eventually fell victim to the same fate in the Spring. Management seems to miss the mark all the way around and don't understand the value in personnel.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great People too many lost jobs because lack of direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RealNetworks full-time (more than 3 years)

    Pros

    Great people and great ideas

    Cons

    Ideas never used or just help on the back burner
    HR lacks professionalism and is behind in the times with compensation
    lack of morale and energy due to bad management
    Hiring friends to work for you that have no experience is so wrong
    no management training

    Advice to ManagementAdvice

    hire and keep the smart people who make an impact

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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