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Good for Tips if You Can Handle the Pace

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server
Current Employee - Server

I have been working at Red Lobster full-time for more than a year

Pros

Better than average clientele -- most can afford both the food and your tip -- a small fraction cannot.
Pretty concrete standards and expectations for everyone -- favoritism minimum, bar set high.
Amazing cooks -- hardly ever have to worry about food being sent back -- HUGE weight off.
Nice physical environment, smart and professional coworkers (usually attractive, too), and all-around a place where you can be proud working.
Full benefits available at reasonable rates to full-time workers.
Great hours -- never work more than 7 hours, usually 4-6 -- sleep in, too.

Cons

Upper-middle class and old people like Red Lobster, which means you can expect more neediness and snarky degredation, but if you learn how to give great service, then you proactively prevent complaints before they happen. Kill 'Em with Kindness.
Corporate tightens its purse string on a regular basis, asking more and more of its hourly employees and restaurant managers to make a few pennies more per guest, per hour, per day to equal millions more in profit per year.
Tip out big time -- between the bar tenders and Service Assistants, you can easily hand away $20-30+ of your hard-earned tips at the end of a shift.

Advice to ManagementAdvice

Restaurant managers bust their asses, and that's great. But if corporate continues to tighten its purse strings, eventually our service standards will not be able to keep up to bar and we will be as bad as Applebee's and Denny's.

Recommends
Positive Outlook
Disapproves of CEO

Other Reviews for Red Lobster

  1.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster full-time for more than a year

    Pros

    Good tips, team work, always a chance to work your way up (a lot of managers were once servers).

    Cons

    Very stressful at times, constant changes, deal with a lot of complaints about food quality (mostly cold food because seafood cools fast).

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Red Lobster part-time for less than a year

    Pros

    At first it was really organized and everything went well.
    Discount is good.
    Most of coworkers are friendly

    Cons

    Hours
    When the managers freak out about a big pop everyone else does too.
    Favoritism is heavy and is stressful

    Recommends
    Negative Outlook
    Approves of CEO
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