Glassdoor is your free inside look at Red Lobster reviews and ratings — including employee satisfaction and approval rating for Red Lobster CEO Kim Lopdrup . All reviews posted anonymously by Red Lobster employees.
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Current Employee – been working at Red Lobster full-time for more than a year
Pros – Better than average clientele -- most can afford both the food and your tip -- a small fraction cannot.
Pretty concrete standards and expectations for everyone -- favoritism minimum, bar set high.
Amazing cooks -- hardly ever have to worry about food being sent back -- HUGE weight off.
Nice physical environment, smart and professional coworkers (usually attractive, too), and all-around a place where you can be proud working.
Full benefits available at reasonable rates to full-time workers.
Great hours -- never work more than 7 hours, usually 4-6 -- sleep in, too.
Cons – Upper-middle class and old people like Red Lobster, which means you can expect more neediness and snarky degredation, but if you learn how to give great service, then you proactively prevent complaints before they happen. Kill 'Em with Kindness.
Corporate tightens its purse string on a regular basis, asking more and more of its hourly employees and restaurant managers to make a few pennies more per guest, per hour, per day to equal millions more in profit per year.
Tip out big time -- between the bar tenders and Service Assistants, you can easily hand away $20-30+ of your hard-earned tips at the end of a shift.
Advice to Senior Management – Restaurant managers bust their asses, and that's great. But if corporate continues to tighten its purse strings, eventually our service standards will not be able to keep up to bar and we will be as bad as Applebee's and Denny's.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-02 15:12 PST
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