There are newer employer reviews for Red Lobster

1 person found this helpful  

Good for Tips if You Can Handle the Pace

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server
Current Employee - Server

I have been working at Red Lobster full-time for more than a year

Pros

Better than average clientele -- most can afford both the food and your tip -- a small fraction cannot.
Pretty concrete standards and expectations for everyone -- favoritism minimum, bar set high.
Amazing cooks -- hardly ever have to worry about food being sent back -- HUGE weight off.
Nice physical environment, smart and professional coworkers (usually attractive, too), and all-around a place where you can be proud working.
Full benefits available at reasonable rates to full-time workers.
Great hours -- never work more than 7 hours, usually 4-6 -- sleep in, too.

Cons

Upper-middle class and old people like Red Lobster, which means you can expect more neediness and snarky degredation, but if you learn how to give great service, then you proactively prevent complaints before they happen. Kill 'Em with Kindness.
Corporate tightens its purse string on a regular basis, asking more and more of its hourly employees and restaurant managers to make a few pennies more per guest, per hour, per day to equal millions more in profit per year.
Tip out big time -- between the bar tenders and Service Assistants, you can easily hand away $20-30+ of your hard-earned tips at the end of a shift.

Advice to ManagementAdvice

Restaurant managers bust their asses, and that's great. But if corporate continues to tighten its purse strings, eventually our service standards will not be able to keep up to bar and we will be as bad as Applebee's and Denny's.

Recommends
Positive Outlook
Disapproves of CEO

508 Other Employee Reviews for Red Lobster (View Most Recent)

Sort: Rating Date
  1.  

    Great servers, tough management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Red Lobster part-time for more than a year

    Pros

    Worked with some very nice other servers- some who had been there for more than 20 years, since the place opened. Flexible schedule, decent tips and the hours aren't bad (not like working at a bar until 2am), we were usually out by 11pm and didn't start until 10am.

    Cons

    The management, although really nice most of the time, still have to answer to corporate, which makes them difficult to deal with at times. Lots of intense sidework compared to other places and when corporate comes in to do inspections, prepare to clean even more.

    Advice to ManagementAdvice

    Remember being a server or cook one time yourselves, it gets to be hard work and hard to be only reminded of the negative things you're doing, instead of getting praise when doing something right.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Red Lobster part-time for less than a year

    Pros

    At first it was really organized and everything went well.
    Discount is good.
    Most of coworkers are friendly

    Cons

    Hours
    When the managers freak out about a big pop everyone else does too.
    Favoritism is heavy and is stressful

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Red Lobster

Worked for Red Lobster? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.