Red Lobster

  www.redlobster.com
  www.redlobster.com
There are newer employer reviews for Red Lobster

 

Love My Red Lobster Family

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server in Buford, GA
Current Employee - Server in Buford, GA

I have been working at Red Lobster full-time (more than an year)

Pros

-Great Co Workers
-Wonderful Benefits
-Awesome Tips and Clientele
-50% all food for lunch after or before a shift
-25% for any other time
-You learn the key things to great customer service
-Advancement opportunities
-You are taught to work as teams

Cons

-If you don't have a great management team you will suffer
-Lots of promotions to keep up with
-Hours can be crazy
-You have to do everything according to corporate policy
-Lots of structure

Advice to ManagementAdvice

Take it easy on write ups, and put less pressure on each employee. You make your team happy, and they will do the same. Reward greatness

Recommends
Positive Outlook
Approves of CEO

584 Other Employee Reviews for Red Lobster (View Most Recent)

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  1. 1 person found this helpful  

    horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in City of Industry, CA
    Former Employee - Server in City of Industry, CA

    I worked at Red Lobster part-time (less than an year)

    Pros

    -free biscuits
    -50% food while working (even though it is still expensive)
    -25% off at all Darden restaurants

    Cons

    -makes servers start out as service assistants even if they have serving experience
    -eliminated busboys/food runner position to save money (makes S.A. do everything)
    -managers promised promotion to server from S.A. within 1month(took 4 months)
    -after passing S.A. test, scheduled server training for TWO hours a WEEK
    -over hires so everybody gets very few hours
    -grossly overestimated amount of tips servers earn during interview
    -push you to sell add-ons
    -gave me an old menu book to study, when many portion sizes and items were different or no longer on the menu
    -spent more time doing sidework than actually serving
    -staff was not friendly towards new employees
    -only allowed a three table section
    -constantly had new promotions, and did not inform staff, i would find out about new promos through the Red Lobster mailing list
    -older servers often look down upon new employees
    -very specific dress shirt (button on collar, one pocket, specific material)
    -when training, I was given no guidance whatsoever (given a menu to memorize and that's it)
    -very strict (even though its supposed to be a "casual" dining concept)
    -made you tip out alley coordinators
    -alley coordinators would stop you, even if you were busy, to have your run other peoples food (because SA's were too busy bussing tables to run food)

    Overall, It was an absolute nightmare working for Red Lobster. NEVER accept a job as server assistant if you have previous serving experience. I would not recommend working for this restaurant to anyone.

    Advice to ManagementAdvice

    don't be cheap and hire busboys, server assistants already have too much to do!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baker, Silverware Roller, and Dishwasher in Peoria, AZ
    Current Employee - Baker, Silverware Roller, and Dishwasher in Peoria, AZ

    I have been working at Red Lobster part-time (less than an year)

    Pros

    good co workers, managers, discounts, and tips if a server

    Cons

    the PAY, hours is not very good unless full time, and job upgrades

    Advice to ManagementAdvice

    pay employees in the back of the restaurant more for tougher jobs and even hours to all employees if they truly need the hours

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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