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Restaurant fundamentals

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Germantown, MD
Former Employee - Server in Germantown, MD

I worked at Red Robin full-time (Less than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

I learned a lot about the restaurant industry when I worked there

Cons

There weren't many cons about working here.

Advice to Management

Be open to suggestions from all of your employees

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  1. Awful management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Pros

    A lot of fun, interesting people, opportunities to view the inner workings of a restaurant, very carefree and relaxing work environment... Some of the time

    Cons

    Overworked, underpaid, some of the worst management I have ever experienced, very clique-y, extremely unfulfilling, no promotions, under appreciated, VERY shady paychecks/payment.

    Advice to Management

    Care about your employees, notice good deeds, reward good behavior, and please do NOT bring your bad day into work, don't take your frustrations out on the employees!!!!


  2. Red Robin has a fast pace environment and flexible work hours.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server

    I have been working at Red Robin part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Red Robin is an extremely well run chain compared to the competition. They focus on efficiency and much can be learned on the business side of things while working there. There is opportunity to move up and the management focuses on employee satisfaction. Fast pace environment and flexible hours are what to expect when working there.

    Cons

    Red Robin has needy guest which causes service to vary. It is like a penny stock; the fast pace can be great for money but also be its own worst enemy in that you may not be able to give exceptional service because of certain guest. This is just how the restaurant is set up and will not change anytime soon.

    Advice to Management

    Continue to listen to employees and look for incentives to keep employees working hard. Management should be positive on the floor and be willing to help out. Servers vibe off the management so managers need to lead by example.


There are newer employer reviews for Red Robin
There are newer employer reviews for Red Robin

See Most Recent

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