Red Robin

  www.redrobin.com
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348 Employee Reviews (View Most Recent)

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Overall decent experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Host
Former Employee - Host

Pros

Meet someone new everyday, most employees had a great attitude, 50% discount on food, free fries and soft drinks.

Cons

The general manager when I started was awesome, everyone worked pretty well together, and things ran smooth for the most part. When we got a new general manager, that ship sank. He made his favorites nearly crystal clear, and treated you as such.

Advice to ManagementAdvice

Better communication between all employees, including managers.

Recommends
Neutral Outlook
No opinion of CEO

Other reviews for Red Robin

  1.  

    Experience for a higher serving position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    lot's of team work. Pretty good party culture if that's what you are looking for.

    Cons

    Can get really slammed. There are often surprise big tops late at night.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Business people should run businesses, not restaurants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender/Server/Certified Learning Coach  in  Charlottesville, VA
    Current Employee - Bartender/Server/Certified Learning Coach in Charlottesville, VA

    Pros

    The local environment will change depending on the mid managers, heart of house, front of house, and general mangers. The corporation itself will remain the same, so that is what I will discuss.

    The pros are that as a corporation, there will always be a higher head to talk to if things are awful. Red Robins tend to have a higher standard than other restaurants and keep riff raff at bay.

    Cons

    Heart of house will have the fairest advantage in that corporate will only worry about their hours. Front of house will worry about corporate making their jobs harder. Some servers will be let out without extra duty while you pick up the way to appease corporate's unrealistic time expectations.

    Advice to ManagementAdvice

    Let the GM's do their job and run a restaurant. Training should be done by the CLC's, ongoing development should be run by in house employees. If your goal is to keep track of every percentage and poll of each employee, at least show up at the restaurant more than once a year. During the GM cruise, it was discussed that the reason new team members leave is because of the management. This is a short sighted cop out. Most of the team members I have trained and worked with have left because corporate's influence on the restaurant force the managers to make calls that hinder the restaurant, aggravate the workers, and give the guests less of a great experience all to gain a green status on the score card to look good as a restaurant.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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