Redbox

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104 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great company to work for

Customer Service Representative (Former Employee)

ProsOverall, Redbox will always be near and dear to my heart. They paid very well and were very informative on what needed to be done or changes that were being made. I would still be with the company today, but unfortunately they moved their center to another location. They were very professional about the move, and treated us fairly. They are a great company to work for and I wish them the best of success.

ConsHardly any cons, except, at first there were a couple employees that acted as if they were entitled to act and do as they please, however once a particular stance was taken to ensure that people were where they needed to be, it was much better and I appreciate the short time of micromanagement for the betterment of service we provided to our customers.

Advice to Senior ManagementKeep up the great work, I really liked the job and felt we were compensated accordingly.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Poor internal Support and complete lack of direction

    Field Support Representative I (Current Employee)

    I have been working at Redbox


    Pros: The best thing is being able to see movies before released on DVD. There… Cons: Internal support is horrid. Little to no guidance for new hires. I have been employed part time with them for almost 2 months and still… Advice to Senior Management: Retrain the "helpdesk" and get some kind of system in place for access requests and new hires that has some type of visibility for people.… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Wearing jeans is a great perk. But I think they need to really keep professional at some point

    Project Coordinator (Current Employee)

    I have been working at Redbox


    Pros: Yes, you can wear jeans. It helps with the… Cons: There is a ton of communication problems within this company. They need processes that work and they need to be enforced. When you… Advice to Senior Management: Redbox people need to be accountable and need management… No, I would not recommend this company to a friend More
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