Redbox

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1 person found this helpful  

Call Center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

The training was fairly good.

Cons

How the call center is operated. Had to raise a flag for help and go to the washroom.

Advice to ManagementAdvice

Get rid of having to raise a flag for help! Have enough people on the floor to efficiently answer questions.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for Redbox

  1. 1 person found this helpful  

    Was a fantastic place when it was redbox and a startup.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Super smart and talented redbox team and leaders. Phenomenal startup experience and learning. Real impact, real change, real growth.

    Cons

    Coinstar. Coinstar. Coinstar. The management at Coinstar shat the bed and tanked the business. They have no idea how to lead an entertainment company, and have sucked the life out of redbox to keep coin counting machines afloat.

    Advice to ManagementAdvice

    To redbox: Keep your head up.

    To Coinstar: Fire yourself and let redbox be free.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    New experiences everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible, New Experiences everyday, Cheap DVD Rentals, A car if you are an FSR2 or higher.

    Cons

    Pay, Corporate keeps changing SOPs, Metrics, Work Life Balance

    Advice to ManagementAdvice

    Take advice from field operations personnel about daily operations pros/cons.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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