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104 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

1 person found this helpful  

Call Center

Anonymous Employee (Former Employee)

ProsThe training was fairly good.

ConsHow the call center is operated. Had to raise a flag for help and go to the washroom.

Advice to Senior ManagementGet rid of having to raise a flag for help! Have enough people on the floor to efficiently answer questions.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Field Support Rep II

    Field Service Representative Level II (Former Employee)

    I worked at Redbox full-time for more than 3 years

    Pros: get to watch movies first and for free. dress code,… Cons: Way too Micro Managed! Corporate has no idea what goes on or what it takes to run the field ops. Has no clue how or… Advice to Senior Management: Can't evaluate all techs with one generic "cookie cutter" metrics. Remote/Rural techs travel hundreds of miles and only able to get to a few machines… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Was a fantastic place when it was redbox and a startup.

    Anonymous Employee (Former Employee)

    I worked at Redbox

    Pros: Super smart and talented redbox team and leaders. Phenomenal startup… Cons: Coinstar. Coinstar. Coinstar. The management at Coinstar shat the bed and tanked the business. They have no idea how… Advice to Senior Management: To redbox: Keep your head up. To Coinstar: Fire yourself… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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