There are newer employer reviews for Regions Financial
There are newer employer reviews for Regions Financial

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Contact Center Agent

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Contatc Center Agent in Cordova, TN
Current Employee - Contatc Center Agent in Cordova, TN
Recommends
Positive Outlook
Approves of CEO

I have been working at Regions Financial full-time (Less than a year)

Pros

Flexiblity in schedule, many incentives for sales goals, friendly environment

Cons

Can be stressful due to hybrid job duties of taking a inbound service-based phone call and having to turn it into a sales(needs) based call.

Advice to Management

none

Other Employee Reviews for Regions Financial

  1. I've enjoyed my time at Regions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Little Rock, AR
    Current Employee - Teller in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regions Financial full-time (Less than a year)

    Pros

    Easy-going culture, quality training, good communication with HR and management. I really enjoy the branch I work with.

    Cons

    Later hours, not much room for growth. I would love to step up to another position, but there are limitations on being able to do that in your first year. A step behind with technology. Just now using the latest systems in banking.


  2. Helpful (2)

    Run very, very fast away.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Banker in Atlanta, GA
    Former Employee - Business Banker in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regions Financial full-time (More than 8 years)

    Pros

    Good co-workers and clients who both put up with a lot.

    Cons

    When I was there, they were the last major bank that hadn't paid back TARP funds and it showed. Everything was about cutting costs. Just look at the older branches. They have been promised remodels for over a decade! Also, it is management by fear. Produce or you will be fired. High stress.

    Advice to Management

    Treat your employees with respect and inspire them. They know the economy is tough, bankers have a bad reputation in general, and are trying to service their customers. You don't need to keep threatening them.


There are newer employer reviews for Regions Financial
There are newer employer reviews for Regions Financial

See Most Recent

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