There are newer employer reviews for Regions Financial

 

tech support was really credit card sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Ecommerce Analyst  in  Hoover, AL
Former Employee - Ecommerce Analyst in Hoover, AL

I worked at Regions Financial

Pros

The call center is a revolving door so if you need a job, and can cast a shadow you'll easily get hired. You will be expected to run a credit check and sell a credit card to each caller whether it's morally correct or not.

Cons

Managers give Southerners a bad name and many are just hick morons. Mine was a little short guy who thought he was hot and used to sleep at his desk. Regardless of the degree of contact with the public you're under pressure to sell credit cards. To reach quotas my co-workers sent unsolicited debit cards and credit cards regularly. These folks won all kinds of recognition and it was all called Meet the Need of the customer.

Advice to ManagementAdvice

Now that Dowd has retired maybe the bank could turn around. But those hidden fees that the middle class customers are strapped with are just wrong. Change your policy and allow telephone clerks to credit customers those obscene fees when it's an honest mistake!

Doesn't Recommend
Disapproves of CEO

374 Other Employee Reviews for Regions Financial (View Most Recent)

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  1. 1 person found this helpful  

    Think "Office Space"... About those T.P.S. Reports...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Branch Manager  in  Jackson, MS
    Current Employee - Assistant Branch Manager in Jackson, MS

    I have been working at Regions Financial

    Pros

    Good Benefits
    Good Hours
    Little Micro management

    Cons

    Bad Management
    Too Many Middle Management Figure Heads With Nothing to Do
    Six Different Bosses
    Every Department tries to push their goals on the branches

    Advice to ManagementAdvice

    Get rid of deadweight managers. Don't put all the sales responsiblity on the branch.

    Doesn't Recommend
    Approves of CEO
  2.  

    Good place to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller  in  Miami, FL
    Current Employee - Teller in Miami, FL

    I have been working at Regions Financial

    Pros

    great learning experience and good place to move up if youre a hard worker. people are exremely nice with great attitudes.

    Cons

    pay may be a little bit lower then bigger banks, but it will be less busy and demanding. great place!

    Advice to ManagementAdvice

    Would like a higher starting pay or maybe a bit more bonuses . less of the computer training and more hands on.

    Recommends
    No opinion of CEO
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