There are newer employer reviews for Regus

Great job for an ambitious individual seeking to gain experience with operations/customer service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Customer Service Representative in Phoenix, AZ
Current Employee - Senior Customer Service Representative in Phoenix, AZ

I have been working at Regus full-time (more than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Fast Paced. Exceptionally High Standards. High End Clients. Friendly Professional Atmosphere.

Cons

Need a new training structure for customer service representatives

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (6)

    The worst company you will ever work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative in New York, NY
    Former Employee - Senior Customer Service Representative in New York, NY

    I worked at Regus full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -Working in at prestigious locations
    - Most of the clients are great!

    Cons

    I don't even know where to begin. Almost anyone can get a job with this company! It seems like they don't even look at someone background or resume before hiring them. Thier turnover ratio is so high that they are begging people to go work there. IF YOU HAVE NOTHING ELSE, then I would work with this company but you will be absolutley miserable the whole time. Only Center Managers and Sales persons are treated like proper employees. IF you are a CSR? You are treated like the floor. Everyone will walk all over you. Regus promises the world to clients at your expense.CSRS are the IT persons,handy man, maid, dishwasher, bus boy, mail man, toilet scrubber, receptionist, billing department, sales rep for REGUS. CSRS do work for managers, sales persons and clients yet they are given the least amount of respect and mostly from who? Other regus employees, thier own managers and sales persons. You will be nickeled and dimed, you clock in and regus pays by the second!!! It is the craziest thing Ive have ever seen. When my first week my time sheet showed I was clocked in at 8.00.34. Really? such a cheap company! THERE IS NO PROMOTIONS OR GROWTH WITH THIS COMPANY. You can be a area director one day and be demoted to center manager the next day! If there is a position available at your center, although you have experience, they will hire someone else from the outside and slap you in the face. I can go on and on but everyone always find out for themselves during ther very first month that regus isnt such a great company to work for.

  2. The absolute best place I have ever worked!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Regus full-time (more than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This is a great place to network, meet new people and learn. There are so many tools and system that I have learned from phone programming to IT! The local management at the centers that I have worked at have always been GREAT and extremely supportive, generous and respectful of everyone (sometimes when they shouldn't have been)!! Hope to stay on with Regus for many, many years to come.

    Cons

    With Phoenix being so spread out, it is hard to find a center that is close to home.

    Advice to Management

    More direct communication with ALL levels of employees. Provide the ability for lower level employees to get together quarterly to discuss problems, issues, great work and ideas!!! We have a lot to offer the company as well and often are overlooked.

There are newer employer reviews for Regus

Work at Regus? Share Your Experiences

Regus

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.