Regus

  www.reguscareers.com
  www.reguscareers.com
There are newer employer reviews for Regus

2 people found this helpful  

CSR

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in San Francisco, CA
Former Employee - Customer Service Representative in San Francisco, CA

I worked at Regus full-time (less than an year)

Pros

Great skills training. A great job to prepare you for a career that broadens to sales, admin, customer support

Cons

No room for growth or advancement.

Advice to ManagementAdvice

Value employees.

Recommends
Neutral Outlook
Disapproves of CEO

379 Other Employee Reviews for Regus (View Most Recent)

Sort: Rating Date
  1. 9 people found this helpful  

    Everything has a price!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Regus full-time (more than 3 years)

    Pros

    4 floater holidays a year; plus good pto but it is very hard to use it up and you lose it after the Christmas holiday. You get to interact with some great clients who do not work for Regus!

    Cons

    You get pushed to work for numbers; it is like a game of Bait & Switch! Get the client(s) in house and drain them of all their funds, squeeze them for every penny you can! There are "some" great people working for Regus but sadly they don't stay! Regus will sell to a homeless person and then threaten their life to get them to pay (even when the upper management knows going into the agreement that the person is going to default they will still sell it just to make the numbers for that month)! It is truly a very ugly game that Regus is playing and someday; sometime this too will all catch up with them! I am only here because of my in-house clients. The billing department at Regus is the worse ever; they will put anything possible on an invoice over and over again just to get the money. What is even worse is when Regus gets your credit card number they are constantly charging anything and everything to your card. The Regus billing then leaves it up to the center to fight to get the money back for client and then they turn around and do it again the following month! **warning** Do not give Regus your credit card number and mail all your payments to the center you are doing business with! Watch your nickles and dimes because Regus is after it all!! With Regus management they are unrelenting in controlling your every move! Keep copies of every email you send & receive because you will need them to back you up when corporate decides to screw with you (that is both clients & employees)!

    Advice to ManagementAdvice

    Respect your personnel; treat people the way you would like to be treated!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Regus Response

    Apr 30, 2013VP, HR Americas

    Thank you for taking the time to post your concerns. I would like an opportunity to speak with in more detail to gain a better understanding of your concerns and look into the issues you have raised ... More

  2. 7 people found this helpful  

    My experience was good for the most part but mostly because I had great clients and co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Regus full-time (more than an year)

    Pros

    Get a lot of PTO and recognized holidays. Pays well, good benefits. It's a growing company so there are lots of opportunities to move around within the company.

    Cons

    Corporate does not care about the clients. They try to screw them over for all they're worth and they don't care because they never come in contact with them directly. As a GM you are the barer of bad news. Corporate makes you aim for 18% increases every year (or more frequently for shorter terms). They also sneak things into the fine print of contracts and are not forthright. You have to constantly battle corporate in order to feel like you are doing the right thing and not misleading the client/prospect. They nickel and dime like crazy. Also, the fine print in the employment contract states that when you quit you forfeit your last quarterly bonus even if you have worked well into the following quarter and exceeded your target!

    Advice to ManagementAdvice

    CARE about your clients. They are fueling your company. Just because you get away with screwing them over for more $$ sometimes doesn't mean it will work forever. Word will get out. If you simply try to be genuine and forthright and provide a good honest service you won't have to trick people into buying it.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Regus

Work at Regus? Share Your Experiences

Regus

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.