There are newer employer reviews for Regus
There are newer employer reviews for Regus

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An interesting experience.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Center Manager in Bedminster, NJ
Former Employee - Center Manager in Bedminster, NJ

I worked at Regus full-time (Less than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Working hours,Customer Contact and Relations

Cons

Management better respect for employees

Advice to Management

Treat employees like adults.

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  1. Helpful (7)

    Giant Mess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Phoenix, AZ
    Current Employee - General Manager in Phoenix, AZ

    I have been working at Regus full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay is decent, commission/bonus is fair to good

    Cons

    Constant 'action required!" emails from your Director or higher that require you to drop everything and find info that is needed right away because they can't find it themselves or forgot to ask for it earlier. Then an end of day phone call asking why you didn't close any deals, all the while forgetting their 3 or 4 urgent requirements that same day. Don't be a top producer, they will just hammer you harder and harder, asking you to do more and more, which actually takes away from your opportunity to sell. Forget about a promotion, I've seen a guy bust his ass for a year in a makeshift "leader" position only to get screwed over. He gives up leads (therefore $) to ASMs to help other GM's and is rewarded with a new director being hired from outside the company. The VP's think all of the employees are lazy and that his GMs do nothing, but for some reason he loves the Area Sales Managers, who actually do nothing. They get to work around 9, leave at 3:30 to meet "brokers", but somehow never have any business to show for it. A GM gets to work at 7:30, is lucky to have 10 minutes for lunch and leaves at 5:30 on a good day - and MUST keep their cellphone on them so the childish clients can call them at home when they urgently need a meeting room on Sunday morning that they forgot to book previously. Are you thinking of being a GM here? Skip it - you will be abused, disrespected and pushed in 20 directions by your management and the VP's. And forget the clients, they are all children that need to be pandered to. They feel their $400 office means they can treat the staff like garbage and just threaten to write an online review if you don't waive their late fee or give them free services.

    Advice to Management

    Treat your employees better. Respect their time and their tremendous efforts. Don't hammer them to uphold policies then immediately back off when a client escalates something to the AD or a VP, making the GM look like a clown. Promote from within. As a VP or an AD, realize that your total lack of planning does not constitute an emergency on my part. Fire your ASM's, they take advantage of their freedom by drinking during the day, forging expenses, coming in late and leaving early. They sell less than most GM's, while doing 1/5 of the work -- why do they get away with that, and make a higher base salary? When you acquire new centers, pay attention to their needs, some centers still have dial up internet speeds.


  2. Helpful (3)

    They really want their money's worth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Regus full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    industry experience, good networking opportunities, looks good on a resume

    Cons

    Little to no upward mobility, poor treatment by corporate, no raises

    Advice to Management

    Respect your workers. They deal with the nitty-gritty of the day to day operations, and promises of advancement and raises taken away at the last minute do not send a good message. If you trust and respect them, they will perform in turn.


There are newer employer reviews for Regus
There are newer employer reviews for Regus

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