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There are newer employer reviews for Regus

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Helpful (2)

You aren't valued unless you are a AD or RM

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Client Service Representative in New York, NY
Former Employee - Client Service Representative in New York, NY
Doesn't Recommend
Disapproves of CEO

Pros

If you like fast pace environments and things are ALWAYS going on. Definately on down time. You also meet a ton of wonderful clients. Lawyers, business consultants, etc. There are also a ton of Reguses all over the world so if you are thinking about moving somewhere else (even a different country) they probably have a center there for you to transfer to. And you learn a lot on the job. You learn computer programs, telecommunication stuff, and work processes. YOU MUST BE ORGANIZED for this job. You'll have like 60 people asking you for stuff a day and you have to be on top of everything.

Cons

Each center has a very small staff (especially in NY since there are so many offices), so when someone takes time off the whole office is distrubed. There are also no breaks! Clients come with work and you have to get it done ASAP. So there is no downtime to just catch up on office stuff. The biggest problem with Regus is their hierarchy. You as a Client Service Representative can only talk to your Operations Manager and General Manager. So if you have a problem with your managers or have suggests about how something is done, you can't talk to the Area Director or Regional Manager. I had the problem where a General Manager used one of my ideas as his own and got a promotion out of the deal and when I went to say something, HR said "Well he is higher than you are so we'll probably take his word over yours" That made me feel pretty low.

Advice to Management

That they visit centers and talk to the employees because the General Managers of each center don't let us say anything

Other Employee Reviews for Regus

  1. Helpful (1)

    5 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Copenhagen (Denmark)
    Current Employee - Anonymous Employee in Copenhagen (Denmark)
    Recommends
    Positive Outlook

    I have been working at Regus full-time (More than 5 years)

    Pros

    Great personal development opportunities internally

    Cons

    Expanding with new locations along with having less staff Low salary Title does not reflect the actual job tasks

    Advice to Management

    Be more attentive to your staff, increase the no. of staff in each centre, award the staff for great achievements


  2. Employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Karāchi (Pakistan)
    Current Employee - Senior Manager in Karāchi (Pakistan)
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time (More than a year)

    Pros

    Global set up of the company in 120 countries

    Cons

    Localisation of globalisation required in all the countries new one,to get the customer focus

    Advice to Management

    More transparencey required for all employees


There are newer employer reviews for Regus
There are newer employer reviews for Regus

See Most Recent

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