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Helpful (2)

You aren't valued unless you are a AD or RM

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Client Service Representative in New York, NY
Former Employee - Client Service Representative in New York, NY

I worked at Regus

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

If you like fast pace environments and things are ALWAYS going on. Definately on down time. You also meet a ton of wonderful clients. Lawyers, business consultants, etc. There are also a ton of Reguses all over the world so if you are thinking about moving somewhere else (even a different country) they probably have a center there for you to transfer to. And you learn a lot on the job. You learn computer programs, telecommunication stuff, and work processes. YOU MUST BE ORGANIZED for this job. You'll have like 60 people asking you for stuff a day and you have to be on top of everything.

Cons

Each center has a very small staff (especially in NY since there are so many offices), so when someone takes time off the whole office is distrubed. There are also no breaks! Clients come with work and you have to get it done ASAP. So there is no downtime to just catch up on office stuff. The biggest problem with Regus is their hierarchy. You as a Client Service Representative can only talk to your Operations Manager and General Manager. So if you have a problem with your managers or have suggests about how something is done, you can't talk to the Area Director or Regional Manager. I had the problem where a General Manager used one of my ideas as his own and got a promotion out of the deal and when I went to say something, HR said "Well he is higher than you are so we'll probably take his word over yours" That made me feel pretty low.

Advice to Management

That they visit centers and talk to the employees because the General Managers of each center don't let us say anything

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  1. Great Company in the early years, a great run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regus full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Team and environment a great place to be.

    Cons

    All about sales, unrealistic targets very high pressure

  2. Helpful (2)

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Regus full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get to go home every night and don't work weekends.
    When on lengthy useless GM conference calls, you can mute the phone and continue to watch you tube until your name is called for you prediction on work stations you are going to sell, what ever the prediction your area dictator (director) will tell you what your prediction is, then ridicule those who did not worship their work stations and sell the dictators prediction following week for not getting YOUR predicted work station deals.

    Cons

    Because you are in employment you have to pay for your anti depressants. You need Rothschild;s team of accountants to work out if you are getting bonus .
    As a GM you have no autonomy and have to refer back to your AD for every thing, even though you get told to run it as you own business.
    You have to force your self in for five days a week, more if you are an idiot.
    For this reason i have decided not to hang my self but take a leap of faith and walk out the building for the last time and get a new career, anything but Regus

    Advice to Management

    To be fair you are a bunch of totalitarian idiots who is hell bent on trying to buy up the UK, buying up competitors at a rate you can not bring the best out of them, in fact the very opposite, very poor commercial decisions including buying industrial companies, that turned out well. Sort your own house first before buying out company's and making there staff life a misery for the few months they stay before abandoning the sinking ship.
    your answer lets get another CEO, where to look? remember the Olympics catastrophe of G4S
    There is the answer. Share holders must be jumping for joy.

There are newer employer reviews for Regus
There are newer employer reviews for Regus

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