Regus

  www.reguscareers.com
  www.reguscareers.com
There are newer employer reviews for Regus

1 person found this helpful  

You aren't valued unless you are a AD or RM

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Client Service Representative in New York, NY
Former Employee - Client Service Representative in New York, NY

I worked at Regus

Pros

If you like fast pace environments and things are ALWAYS going on. Definately on down time. You also meet a ton of wonderful clients. Lawyers, business consultants, etc. There are also a ton of Reguses all over the world so if you are thinking about moving somewhere else (even a different country) they probably have a center there for you to transfer to. And you learn a lot on the job. You learn computer programs, telecommunication stuff, and work processes. YOU MUST BE ORGANIZED for this job. You'll have like 60 people asking you for stuff a day and you have to be on top of everything.

Cons

Each center has a very small staff (especially in NY since there are so many offices), so when someone takes time off the whole office is distrubed. There are also no breaks! Clients come with work and you have to get it done ASAP. So there is no downtime to just catch up on office stuff. The biggest problem with Regus is their hierarchy. You as a Client Service Representative can only talk to your Operations Manager and General Manager. So if you have a problem with your managers or have suggests about how something is done, you can't talk to the Area Director or Regional Manager. I had the problem where a General Manager used one of my ideas as his own and got a promotion out of the deal and when I went to say something, HR said "Well he is higher than you are so we'll probably take his word over yours" That made me feel pretty low.

Advice to ManagementAdvice

That they visit centers and talk to the employees because the General Managers of each center don't let us say anything

Doesn't Recommend
Disapproves of CEO

377 Other Employee Reviews for Regus (View Most Recent)

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  1.  

    Good eye opener for a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Organizer in London, England (UK)
    Former Employee - Data Organizer in London, England (UK)

    I worked at Regus as a contractor (less than an year)

    Pros

    People were great and very mixed.

    Cons

    Lack of direction given sometimes

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sky is the limit!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Brussels (Belgium)
    Current Employee - General Manager in Brussels (Belgium)

    I have been working at Regus full-time (more than an year)

    Pros

    great growth opportunities, freedom of doing, good benefits

    Cons

    slow on ops change, slow on hr

    Advice to ManagementAdvice

    make ops more flexible so that sales can follow

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Regus

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