Reliance Globalcom

  www.relianceglobalcom.com
  www.relianceglobalcom.com
There are newer employer reviews for Reliance Globalcom

1 person found this helpful  

Good Company . Great business model but poor execution

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in London, England (UK)
Current Employee - Anonymous Employee in London, England (UK)

I have been working at Reliance Globalcom

Pros

As a Network designer, we were given lots of design freedom at work
Peer group are excellent
Great business model

Cons

Poor management
No growth plan for employees outside of India
Salary freeze for Five Years and running

Advice to ManagementAdvice

Pls. sell the business to people who know to run the complex service provider business

Doesn't Recommend

59 Other Employee Reviews for Reliance Globalcom (View Most Recent)

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  1.  

    Restrained by India Management, overall experience has been satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Support Executive
    Former Employee - Account Support Executive

    I worked at Reliance Globalcom

    Pros

    You get the full end to end experience in learning about the business. 3 main getaways I've got during my 3 years stay in the company aside from the team of good colleagues that I'm fortunate to work with.

    1. Solution designing
    I had an end to end understanding of the business, from the different types of CPEs to use CISCO8xx all the way to CISCO39xx, Juniper WXCs WAN Accelerations to CPE configuration, to the different access types including ADSL, SHDSL, Metro-E, Dark-Fibre, Wireless Technologies, Satellite Solutions and NMS and OSS also NMS. Basically every single aspect of it.

    2. Business pricing
    Understanding of different type of pricing, local loop to MPLS based solutions, different pricing schemes. Negotiations with different carriers to getting rebates from suppliers.

    3. Operation support
    From doing the actual pricing of the work scope to getting quotes from various suppliers along the chain - logistics, distis, FEs

    Cons

    Salary is far less competitive than what was offered by other companies for the job scope that I had been exposed to. Resources and $$$ are tightly controlled by the India HQ making work bureaucratic and slow to response.

    Advice to ManagementAdvice

    Cross charging was done very poorly resulting in difficult financial control by various local offices and affecting services (+customer experience). More can be done to distribute resources and local authority to help improve responses to various situations. Salary package was definitely not pegged to competitive benchmark and require strengthening. Lack of training structure to empower employees. Poorly integrated OSS/BSS requiring more investment for straightening it out.

  2. 2 people found this helpful  

    Indian nationalism meets the global economy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Reliance Globalcom

    Pros

    Unlimited learning opportunities, can work as hard as you want or as little as you want, career advancement because management turnover is so heavy, some really smart and good people to work with.

    Cons

    The CEO has created a culture of mediocrity that the Indian management team confuses with excellence. Indian culture has a very high threshold for pain and as a result has a very different idea of customer service and caring for their employees. There is poor support for new employees, systems and tools are outdated, turnover is unbelievably high- in the 70% range in the US.

    Advice to ManagementAdvice

    Within Reliance there are two echelons of management- C level executives and managers. There is literally no one in between. Unless you are a C level executive you have no signing authority or budget control. This is a deeply dysfunctional way to structure an organization, that leads to micromanagement and the resignation of responsibility by the lower caste of management.

    Doesn't Recommend
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