There are newer employer reviews for Reliant Energy
There are newer employer reviews for Reliant Energy

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Helpful (2)

Customer service

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in South Houston, TX
Former Employee - Customer Service Representative in South Houston, TX

I worked at Reliant Energy full-time (More than a year)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

Good compensation, room for growth, professional work place, friendly environment, refreshments for employees, bosses are friendly and supportive, fun activities to improve relationship between employees, transparency between different departments. Overtime opportunity. Upper managers are attentive and notice, encourage employee performance.

Cons

Stress from angry customers, office in downtown so lunches are expensive and have to walk far. Difficult to move to other departments even the jobs are more suitable with interests, education because of the current position in customer service.

Advice to Management

Continue to be attentive to employee performance and needs. Give opportunities for employees to move within the company.

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  1. a place where you could utilize skills in time management while multi-tasking

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Reliant Energy

    Pros

    a big organization with opportunities to move around the company, to gain exposure in different field while participating in cross-functional projects

    Cons

    an older firm that changes slowly, sometimes behind the pace of market, business might out-grown the in-house systems from time to time

    Advice to Management

    provide more transparency on company direction, more team bonding environment that would increase productivity and efficiency, lead by example when situation arises


  2. Good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Reliant Energy

    Recommends
    Recommends

    Pros

    Benefits are good and they are worth their weight in gold, it was a great place to work. would recommend this company.

    Cons

    NRG take over was the worst thing that could have happened, they micro managed all process and leadership functions within the company


There are newer employer reviews for Reliant Energy
There are newer employer reviews for Reliant Energy

See Most Recent

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