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Helpful (1)

A Painful, Disgusting Experience

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Credit Manager in Charlotte, NC
Former Employee - Credit Manager in Charlotte, NC
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Rent-A-Center full-time (Less than a year)

Pros

Weekly paycheck, get to work outside, some of my coworkers were really cool and genuinely nice people, every Sunday off

Cons

I could write an entire thesis on my experience with Rent A Center, but for easier reading digestion, I will stick to some main observations. In no particular order: -Disgusting merchandise which was almost never fully re-cleaned before being spun off on the next lucky customer (keeping in mind that the idea of renting a mattress which had been "previously rented" sounds like the worst purchase anyone could make) -A customer base which thinks nothing of lying to or deceiving RAC in any possible manner to keep possession of merchandise -Daily pressure and absurd sales expectations, especially considering the customer base rarely changes for any particular store. You often rent/sell to the same customers whom you had just collected from the previous week -Asked on more than one occasion to handle merchandise solo with weight in excess of 200 lbs -I am a large individual with a solid frame, and some of the merchandise required to transport to and from homes were ridiculously heavy and near-impossible to maneuver. And you may be back to pick up the same furniture the very next week. But I'm sure RAC is happy they got that one $23.99 payment. -Cockroaches in the store, the office, everywhere. The hired pest company would come, spray, and not even have one foot out the door before they came back. Complaints fell on deaf ears. Disgusting. -Impossible to be sick. Impossible. Strep throat? Call the doctor line. Broken hand? Call the doctor line. Ebola virus? Call the doctor line. You get TWO sick days a year. And if you use one you are made to feel guilty. -Need a Saturday off? Hahahahahahahaha, never gonna happen.

Advice to Management

Stop renting to the same awful customer base that has never paid you, isn't paying now, and never will. Build a solid foundation. Practice what you preach with the work-life balance.

Other Employee Reviews for Rent-A-Center

  1. Helpful (1)

    Customer account representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Representative in Nacogdoches, TX
    Former Employee - Customer Account Representative in Nacogdoches, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rent-A-Center full-time (More than a year)

    Pros

    Good benefits Decent pay Great opportunity for promotiom Overtime if wanted Good skills(Collections and Sales)

    Cons

    Schedule Micro-managed Hard work Manual Labor No social life

    Advice to Management

    Pay more for the hard work and hours.


  2. ungrateful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rent-A-Center full-time (More than 5 years)

    Pros

    job stability, over time, no sundays

    Cons

    not good raises, unrealistic goals

    Advice to Management

    pay more to bilinguals


There are newer employer reviews for Rent-A-Center
There are newer employer reviews for Rent-A-Center

See Most Recent

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