Rent-A-Center

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432 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
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  • Disapproves of CEO

1 person found this helpful  

A Painful, Disgusting Experience

Credit Manager (Former Employee) Charlotte, NC

ProsWeekly paycheck, get to work outside, some of my coworkers were really cool and genuinely nice people, every Sunday off

ConsI could write an entire thesis on my experience with Rent A Center, but for easier reading digestion, I will stick to some main observations. In no particular order:

-Disgusting merchandise which was almost never fully re-cleaned before being spun off on the next lucky customer (keeping in mind that the idea of renting a mattress which had been "previously rented" sounds like the worst purchase anyone could make)

-A customer base which thinks nothing of lying to or deceiving RAC in any possible manner to keep possession of merchandise

-Daily pressure and absurd sales expectations, especially considering the customer base rarely changes for any particular store. You often rent/sell to the same customers whom you had just collected from the previous week

-Asked on more than one occasion to handle merchandise solo with weight in excess of 200 lbs

-I am a large individual with a solid frame, and some of the merchandise required to transport to and from homes were ridiculously heavy and near-impossible to maneuver. And you may be back to pick up the same furniture the very next week. But I'm sure RAC is happy they got that one $23.99 payment.

-Cockroaches in the store, the office, everywhere. The hired pest company would come, spray, and not even have one foot out the door before they came back. Complaints fell on deaf ears. Disgusting.

-Impossible to be sick. Impossible. Strep throat? Call the doctor line. Broken hand? Call the doctor line. Ebola virus? Call the doctor line. You get TWO sick days a year. And if you use one you are made to feel guilty.

-Need a Saturday off? Hahahahahahahaha, never gonna happen.

Advice to Senior ManagementStop renting to the same awful customer base that has never paid you, isn't paying now, and never will. Build a solid foundation. Practice what you preach with the work-life balance.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Dont Waste Your time

    District Manager (Current Employee) Miami, FL

    I have been working at Rent-A-Center full-time for more than a year


    Pros: It's a job! Work some where else Cons: Upper Management, Hours, Pay, Demands, If you see a store manager that has been there for more than a year it is because they can… Advice to Senior Management: Hire educated Management. Ged and Highschool graduate's do not need to be manager's or DM, sadly some make… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Poor chance for advancement poor raises

    Credit Manager (Current Employee) Dallas, TX

    I have been working at Rent-A-Center full-time for more than a year


    Pros: job stability not really much else Cons: horrible raises, only store managers make a decent living as a asst. manger or lead you are expected to run… Advice to Senior Management: Pay your employees a decent wage, they shouldn't have to work 8-10… No, I would not recommend this company to a friend More
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