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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Account Representative in Cross Lanes, WV
Current Employee - Customer Account Representative in Cross Lanes, WV

I have been working at Rent-A-Center full-time (less than an year)

Pros

Promotion is almost guaranteed
48+ hours a week
One week day and every Sunday off
Paid every week

Cons

Lots of lifting
Employers constantly making you feel like your job is on the line
48+ hours a week
Paid 9.75 for the first 4 months then it jumps to 10
CARs make 10.00, Assistant Managers make 10.50, Lead Assistants make 11.35.
Not every store has a lead assistant

Advice to ManagementAdvice

Better pay for these girls and guys that go out and make sure you get your money and merchandise.

Recommends
Negative Outlook
No opinion of CEO

483 Other Employee Reviews for Rent-A-Center (View Most Recent)

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  1.  

    Assistant Manager, Credit Manager CAR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center full-time (more than an year)

    Pros

    Paid Weekly
    2 weeks paid vacation.
    nothing else have to fill 5 words.

    Cons

    Everything. You will be treated like garbage, management has no grasp of anything been there for almost 2 years, if it wasn't for personal goals, its a job to fill the time till something better comes. DO NOT EVER WORK HERE!
    Benefits are 100 a WEEK for 2 people, family of 4 is 140 a WEEK so working 50+ hours you are still broke.

    Advice to ManagementAdvice

    Management has no concept of how the store actually runs, Numbers are not everything, spend some time in the store and see how it runs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    What Have You Done For Me Lately?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rent-A-Center full-time (more than 5 years)

    Pros

    Having a job is better than not having one.

    That's it.

    Cons

    Everything else.

    Most stores being decimated by the economy, say goodbye to that bonus check.

    No life outside of work. 50+ hour work weeks.

    Dumbing yourself down to deal with both customers and employees.

    Racist customers. Was called "white devil" more than once, to which I let loose the "n word" as loud as I could.

    Guns pulled on me twice on repossessions.

    Corporate "What have you done for me lately?" mentality. Your history doesn't matter, only your numbers today / this week.

    Advice to ManagementAdvice

    Change the manager compensation back to 5% of store profit.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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