Rent-A-Center

  www.rentacenter.com
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432 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

 

A great place to learn about the quality of your life versus that of RAC's customers.

Customer Account Representative (Current Employee) Huber Heights, OH

ProsDecent pay starting out. You WILL get overtime. There is also holiday pay associated with overtime as well. Benefits are also quite decent, but nothing fantastic as compared to some similar companies.

ConsWorking a MINIMUM of 48 hours a week.
Expected to continuously run past due customers.
Deliver products regardless of weather conditions.
See some of the most inhumane things imaginable in customer's houses. (Bed Bugs, Roaches, ETC.)

Advice to Senior ManagementCreate a position for new hire employee's where they spend more time managing customer account's rather than just delivering and servicing products to customers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Be prepared to have your hands tied and thrown in the deep-end!

    Store Manager (Current Employee)

    I have been working at Rent-A-Center full-time for more than a year


    Pros: RTO is an exciting industry which RAC helped define. Entry-level employee pay… Cons: Manager pay is below standard. The bonus structure is developed to lessen the payout. Absolutely NO work/life balance -… Advice to Senior Management: • Coach the DVPs, RDs and DMs to understand that different market segments are exactly that - different. • Develop a more aggressive pricing strategy that… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    You are just a number

    Customer Account Representative (Former Employee)

    I worked at Rent-A-Center full-time


    Pros: Great benefits, the pay is great for a entry level… Cons: You give up a life outside of work, unrealistic expectations,… Advice to Senior Management: Stop giving trips to the Bahamas to upper management. Give those… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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