Republic Services

www.republicservices.com
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There are newer employer reviews for Republic Services

3 people found this helpful  

Lack of leadership and selfish management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Scottsdale, AZ
Current Employee - Anonymous Employee in Scottsdale, AZ

I have been working at Republic Services

Pros

Their pay is reasonable and there are a few good people

Cons

No life work balance and they will work you until you drop

Advice to ManagementAdvice

A company is only as good as its employees

Doesn't Recommend
Disapproves of CEO

241 Other Employee Reviews for Republic Services (View Most Recent)

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  1. 6 people found this helpful  

    "Glad Is Over" "Time To Move Onto a Real Company"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Republic Services

    Pros

    Benefits are decent but not the better compared to other companies
    Flexible Schedule
    and it is hard to name any other pros.

    Cons

    Very poor commission and bonus structure. Unrealistc cold calling expectations and goals based off "on let's just pick a number". Outdated Sales Management Software. Company does not promote within. Low morale among employees. No incentive to keep you motivated. Not user friendly billling system with unlimited billing errors. Arrogant, condescending upper level management with no soft skill whom do not know how to lead employees. Disrespect to employees. Little to no communication in all Divisions- all Departments. Sales Managers that lack of selling skills, and afraid to get in the field and knock on some doors; when they do ride along with a rep. is to only to shadow the rep. providing no assistance and unable to make decisitions rigth in there in front of the customer. Takes an "act of congress" to get anything done, or resolve. Poor sales training. Hands on job almost immediately and additional training may take days, weeks to get, no one seem to have answers to your questions, but you're expected to bring in results from day one. Pressure from management to achieve un-realistic goals based of guessed numbers not allowing you to build customer relation, follow up, and concentrate in selling. Micro-managment. Unorganized processes Company overall lacks a sense of urgency to customer and or employees needs. No problem solving within timely manner. Highest market pricing, Company has a bad name among businesses in Houston area which makes it almost impossible to hit your goal not to say that if you add all that required from you- cold calling, lead generation, prospecting, phone blocking, appointments, daily data input, paperwork processing, etc., etc., etc. there is not enough time in the day/week to complete your tasks, much less, quality time to spend prospecting and build customer relation, not enough time fo follow up, and finally make the sell everyone is waiting for except the rep that sold it because after all the hard work, aches, the pay out does not justify all the stress, time, effort that you put into it.
    OVERALL this company is very CONSISTENT in lacking of communication; very poor processes that change day-to-day; being disrespectul, and careless about customers and employees; extremely poor leadership; micromanagement; I also want to make it clear, this comment represents everything that I've seem and experienced within this organization.

    Advice to ManagementAdvice

    Listen/ Care about your customers meet their needs, and provide the "excellence service" "cost savings" you want to brand, but do not provide.
    Listen/ Care about your employees whom day to day are being disrecpect by incompetent upper management and sales rep that are just there to collect a check - In the sales field there is actually a high number of reps that do care about playing by your rules, following your politics, and are really fighting/ pushing for company grow, I was one of them- ALL FOR NOTHING. There's also a lot of others reps that stay in the office all day only working from your outdated sales system, and collecting leads from call center instead of being out in the field. As a result you may think a lot of customers, and employees are happy with the Company and their services, but reality of it is - This Company DOES NOT MEET customers/ employees expectations.

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    One I would like to forget

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Republic Services

    Pros

    Safety is a priority. They are the second largest next to Waste Management

    Cons

    Poor commission and bonus plans. Not designed to promote sales. Upper management is not trained in soft skills and does not know how to motivate employees, Company does not promote within. No upward mobility. It is a good ole boy style of running a company which is outdated and ineffective. Computer software is cumbersome and should be eliminated. Pressure from management to achieve un-realistic goals based off of hypothetical numbers. Service to customers is not as important as sales numbers. Very narrow outlook, they are only concerned with the here and now and because of it they find themselves reactive instead of proactive. Very poor process

    Advice to ManagementAdvice

    Stop following the advice of third party companies and develop the talent within the company. Management needs to have hands on sales experience not hired because of who they know. It is time for management to respect their customers and change the dynamics of how they conduct daily business. They need to focus on brand recognition and increase their mass marketing.

    Doesn't Recommend
    Disapproves of CEO
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