ResCare

  www.rescare.com
  www.rescare.com
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1 person found this helpful  

Management is a foreign concept to ResCare

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Case Manager in Charlotte, NC
Former Employee - Case Manager in Charlotte, NC

I worked at ResCare full-time (less than an year)

Pros

Helping people to become employable is a very positive emotional reward. I love working with people and helping them to better themselves. My position as a Talent Development Consultant allowed me to help my clients which made up for a small amount of the bad with the company. Working with a great co-worker creating a lasting friendship.

Cons

This company does not RESPECT or CARE about their employees. ResCare does everything possible to sabotage their employees. My orientation was a down and dirty of employee expectations. The small employee handbook that I was given did not define anything and left many things open to interpretation. The handbook does not tell employees how vacation time is accrued nor does it define what constitutes excessive absenteeism.

My direct supervisor lied to me in contradicted herself in many circumstances and talking to HR is a joke. I know first hand that there was racial and age discrimination that was/is still occurring within the company but nothing is being done about it. The people employed as management and supervisors are not qualified for their jobs. They were put into the jobs because the positions needed to be filled.

Direction in doing your job is/was a joke. In a two month span how vouchers were prepared was changed 6 times causing adverse client effects. However, management pushed the blame to the employees working directly with the clients. Training is nonexistent. You constantly hear that we are in a learning curve with the new contract handling WIA and was never given a time frame on when the "learning curve would end" so we could have gotten written up for doing things wrong since procedure changed on a weekly basis.

You can trust absolutely no one who works there. 99% of the employees that work there are out for themselves and could care less who they hurt or how they hurt them. I can say that those in management and supervisory roles have each others back. The employee has no where to turn. There is no employee advocacy with this company.

It appears that employees are expendable and no one will be working for the company for any length of time.
Management doesn't care whether an employee gets breaks or even their lunch hour but heaven forbid you have overtime. If you work through lunch you still get paid for 8 hours because under no circumstances can there be overtime unless preparing for an audit. I missed lunch while employed here many times and hardly ever took a break. It didn't matter to management that was happening.

Respect and Care is the biggest lie of all.You are told from day one that ResCare is based on Respect and Care for clients, co-workers, partners, and management. I think someone needs to look up the definition of Respect and Care because I haven't seen a lot of that happening.

In the area that I worked most everyone there was actively looking for another job. Very few if any employees were happy. There are two sets of rules. If you are a "pet" you can sit around and talk on your cell, walk around chatting with staff and basically doing nothing. If you are not you tow the line. You live in a tense scary work environment. During your probationary period management dreams up things to write you up for preparing their case to let you go.

Advice to ManagementAdvice

My advice to management is to get together and create policy and procedure, develop training, make sure the employees are informed completely and not just give them enough information to cover yourself. Employees need to be trained to do their job and changes in procedure should not change on a weekly basis. Employees need to be informed of how time of is accrued and what is an excused absence and what isn't. Management needs to work with their employees and not against their employees. Management needs to be able to do the task that they are asking their employees to do so that they can answer questions when needed. Pay needs to be increased for the demands of the job. Learn what Respect and Care mean a work using Respect and Care for everyone. Life happens and sometimes you have no control of how your personal life is going. No one cares if you come to work and your child is in the ER or at school sick. No one sees that the weather could be different in areas further out from the office. Management has selective memory and lie.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

253 Other Employee Reviews for ResCare (View Most Recent)

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  1. 1 person found this helpful  

    Disorganized and deceitful

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ResCare

    Pros

    opportunity to help those in need

    Cons

    isolation, lack of communication, refusal to answer HR questions to employee satisfaction ( in other words this is how it is take it or leave it)

    Advice to ManagementAdvice

    come spend a day in each of the houses, helping consumers, then tell staff to take it or leave it

  2. 4 people found this helpful  

    Quite a shock to be terminated after only four weeks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Louisville, KY
    Former Employee - Registered Nurse in Louisville, KY

    I worked at ResCare full-time (less than an year)

    Pros

    I loved working with the Residents and many of the staff. I feel that I did learn quite a bit. I felt that ResCare was a far more prestigious operation but was disappointed.

    Cons

    As the title says, I was terminated after only 4 weeks. There was a lot of miscommunication as to who would be mentoring me. There was also a general feeling of not being welcome or needed at this facility. I spent much of my time trying to find someone to give me adequate information. I never expected anyone to hold my hand, but a little guidance would have been appreciated. When I was assigned, my mentor/preceptor was late for work every single day I was with her. There were others who were late as well. This was overlooked. I saw a lot of company policies and personal boundaries being crossed on a routine basis, yet no one seemed to notice or care.

    Advice to ManagementAdvice

    I was handed a litany of policy violations, yet not one single isolated incident was noted. There were no verbal or written warnings. There was nothing. If management decides to terminate someone, there should be an itemized list of specific complaints. As for the very vague information I was given, Human Resources should be held more accountable. As it was, I was actually relieved that I would not have to work at this facility any longer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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