There are newer employer reviews for ResMed
There are newer employer reviews for ResMed

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Very Good Work Environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Engineer in San Diego, CA
Current Employee - Software Engineer in San Diego, CA

I have been working at ResMed full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Strong agile environment in software development.

Cons

Still on management 2.0, annual performance reviews, etc. Some politics in spite of the 'no politics' company statement.

Advice to Management

Support more employee time towards improving themselves and the environment.

reviews filtered by
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  • Any Job Title
  1. Employee complaints are ignored and not measured. Difficult to succeed and grow professionally

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Support Technician in San Diego, CA
    Former Employee - Software Support Technician in San Diego, CA

    I worked at ResMed

    Disapproves of CEO
    Disapproves of CEO

    Pros

    ResMed provides an awesome benefits package, including tuition reimbursement, which I utilized to fulfill my educational needs. They also periodically bring in fitness trainers to promote healthy-living.

    Cons

    Very Difficult to move up within
    Employee Feedback is not measured
    Contact Center is not well structured for communication

    Advice to Management

    If you truly believe in one call resolution be sure you have enough support before you make that promise- under developed technical, clinical, and customer contact departments. Upper management needs to pause from focusing on market share and nurture ResMed insides.

  2. It's a paycheck

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at ResMed

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Co-workers are amazing people
    Excellent benefits
    decent pay

    Cons

    Little room for advancement
    Customer service reps are treated like chattel with no appreciation shown by other departments.
    Those that are lucky enough to get advanced into supervisory positions get little or no managerial training.

    Advice to Management

    This company is good but your method of treating your lowest employees is deplorable.
    Before advancing someone into a supervisory position at least give them training to do their job.

There are newer employer reviews for ResMed
There are newer employer reviews for ResMed

See Most Recent

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