Responsys

  www.responsys.com
  www.responsys.com
There are newer employer reviews for Responsys

 

OK

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Program Manager in Dallas, TX
Current Employee - Program Manager in Dallas, TX

I have been working at Responsys

Pros

The free food and drinks are the best. The free parking is a plus as well. As far as the culture I would say there is work that needs to be done.

Cons

Management is ok but they can be a little micromanaging in their overall style. Also the benefits are not that great

Doesn't Recommend
Disapproves of CEO

120 Other Employee Reviews for Responsys (View Most Recent)

Sort: Rating Date
  1. 7 people found this helpful  

    Spaghetti Infrastructure, no clear plans to fix, would rather firefight & churn employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Bruno, CA
    Former Employee - Anonymous Employee in San Bruno, CA

    I worked at Responsys

    Pros

    Co-workers generally very competent if not socially adept, due to slightly above average compensation, closeness to public transit, and reasonably affordable housing in immediate area. HR team above average to work with as well. Company is stable financially. Probably would be OK to work here if you're not involved in the support of the infrastructure (sales, marketing, etc.).

    Cons

    Management team with a couple of exceptions is a nightmare. Lack of respect, immature behavior, and overall inability to rectify the on-going infrastructure problems resulting in operations staff having to work like dogs just to keep production up. 8hr + maintenance windows averaging every other weekend. No clear direction from management. Infrastructure problems laid at feet of current staff, when true problem is an architectural design that is not scalable. High turn-over rate of IT staff means playing constant catch-up.

    Advice to ManagementAdvice

    Step back and take a look at the staff churn-fest and address the underlying problem. Set an EOL for the current app & infrastructure and hire the staff necessary to buy & build a sustainable infrastructure in parallel with current production.

    Doesn't Recommend
    Disapproves of CEO
  2. 7 people found this helpful  

    Worthwhile only as a stop along the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA

    I have been working at Responsys

    Pros

    Fast growing, successful company.
    Some interesting technology.
    Some good people.
    Hiring like crazy.
    Recent efforts to hire talented people.
    Reasonable work-life balance.
    Possible to negotiate good starting salary.

    Cons

    Poor engineering management. Managers too often behave as though all programmers are plug-compatible automatons.
    Rigid, hierarchical management structure that stifles collaboration.
    Poor engineering standards - perfunctory design reviews, no code coverage standards, too few
    automated tests, no automated UI testing.
    Low programmer morale.
    Few career advancement opportunities.
    Little or no recognition for good work. Minimal or no raises, bonuses or stock option grants.

    Advice to ManagementAdvice

    Implement 360-degree reviews, remove managers who fare poorly on reviews
    Flatten the engineering management structure
    Improve development methodology
    Provide positive feedback and regular, merit-based reviews

    Doesn't Recommend
    Approves of CEO
There are newer employer reviews for Responsys

Work at Responsys? Share Your Experiences

Responsys

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.