Responsys

  www.responsys.com
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117 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great company where your destiny is ultimately in your hands.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  San Bruno, CA
Current Employee - Anonymous Employee in San Bruno, CA

Pros

The people here are amazing. There's an high-level of mutual respect among co-workers. The environment is laid back and relaxed, even though many of us are busy beyond belief. Ultimately, you determine your success here. If you're willing to work harder and smarter than your colleagues, you'll generally be rewarded accordingly. No one is penalized for just "doing their job", but management clearly recognizes those who go "above and beyond".

Cons

It's tough to balance your work/personal life. Management will not stop from taking on too much work, so its up to you to manage your workload. Fortunately, no one is penalized for saying "no" when they've got enough on their plate. No matter how much I can talk this place up, at the end of the day, it's just like any other job and has it's problems.

Advice to ManagementAdvice

Pay attention to what the people in the trenches and what the clients are saying. Some decisions are being made up in the ivory tower that do not align with what has made us successful to this point.

Recommends
Approves of CEO

Other reviews for Responsys

  1.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Program Manager  in  Dallas, TX
    Current Employee - Program Manager in Dallas, TX

    Pros

    The free food and drinks are the best. The free parking is a plus as well. As far as the culture I would say there is work that needs to be done.

    Cons

    Management is ok but they can be a little micromanaging in their overall style. Also the benefits are not that great

    Doesn't Recommend
    Disapproves of CEO
  2. 7 people found this helpful  

    Spaghetti Infrastructure, no clear plans to fix, would rather firefight & churn employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Bruno, CA
    Former Employee - Anonymous Employee in San Bruno, CA

    Pros

    Co-workers generally very competent if not socially adept, due to slightly above average compensation, closeness to public transit, and reasonably affordable housing in immediate area. HR team above average to work with as well. Company is stable financially. Probably would be OK to work here if you're not involved in the support of the infrastructure (sales, marketing, etc.).

    Cons

    Management team with a couple of exceptions is a nightmare. Lack of respect, immature behavior, and overall inability to rectify the on-going infrastructure problems resulting in operations staff having to work like dogs just to keep production up. 8hr + maintenance windows averaging every other weekend. No clear direction from management. Infrastructure problems laid at feet of current staff, when true problem is an architectural design that is not scalable. High turn-over rate of IT staff means playing constant catch-up.

    Advice to ManagementAdvice

    Step back and take a look at the staff churn-fest and address the underlying problem. Set an EOL for the current app & infrastructure and hire the staff necessary to buy & build a sustainable infrastructure in parallel with current production.

    Doesn't Recommend
    Disapproves of CEO
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