Restaurant.com

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1 person found this helpful  

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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Restaurant Consultant  in  Tampa, FL
Former Employee - Restaurant Consultant in Tampa, FL

Pros

Make your own schedule
Work life balance

Cons

the changed my territory three times before ever starting
Reimbursement if numbers are made

Advice to ManagementAdvice

Show a map of the territory BEFORE consultant is hired. I would have not accepted the job otherwise.

Recommends
Approves of CEO

Other reviews for Restaurant.com

  1. 1 person found this helpful  

    Pay is great, management is not!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Restaurant Consultant  in  Denver, CO
    Current Employee - Restaurant Consultant in Denver, CO

    Pros

    You are able to manage your own territory of restaurants while working from hom and in the field. Training in the first 90days is great and you have tons of support. The opportunity to make a lot of money is based on performance so if you hit your monthly goals and exceed them, expect big payouts.

    Cons

    The company is never satisfied with performance from their consultants. If you have an incredible month and then only reach the min goals the next they really come down hard on you and expect you to stay consistant with the month that was outstanding. In this industry is really is impossible to stay above average month after month unless you live in Chicago and are given deals on a daily basis. If you are not with the "in" crowd of managers then you will always be pushed out and never looked at as someone to possibly promote even if the numbers are there. They are money hungry and only like to promote people who fit their "corporate" mold, not those that are laid back or out of the box type of people.

    Advice to ManagementAdvice

    Stop focusing on quantity and instead focus on quality, which in turn would make lives easier for everyone at RDC.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Good place to work... if you like no structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Arlington Heights, Cook, IL
    Former Employee - Customer Service Representative in Arlington Heights, Cook, IL

    Pros

    -Good coworkers
    -HR department was approachable, upper management was not.
    -You can wear jeans to work every day in CS

    Cons

    -Little to no direction from management
    -Policies were constantly changing
    -No communication between upper management, supervisors and 'team' members
    -QA was constantly changing how they 'graded' calls
    -Good luck getting someone to take a supervisor call, I don't think anyone ever called my customers back
    -Favoritism in 'promotions' and 'incentives.'
    -Empty promises from all levels of management

    Advice to ManagementAdvice

    LISTEN TO YOUR EMPLOYEES. When you tell your employees they are doing a great job and promise them a reward for it follow through on it.

    No opinion of CEO
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