Restaurant.com

  www.restaurant.com
  www.restaurant.com
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1 person found this helpful  

Restaurant.com Hires Employees to Slash and Burn

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Inside Sales in Arlington Heights, Cook, IL
Current Employee - Inside Sales in Arlington Heights, Cook, IL

I have been working at Restaurant.com full-time (less than an year)

Pros

Young atmosphere, mostly college grads. HR has a "fun committee" that tries to host activities through out the week. Restaurant.com offers a great service to restaurant owners if you can get them to sign up or stay on the program. The office space is growing and clean compared to other call centers I've worked.

Cons

My department is a new department, yet they pretend they have been doing this forever but they're not fooling more seasoned sales professionals. Lots of immaturity, gossip and favoritism. Training was weak considering they were still testing out sales methodology, scripts and work flow. Management never around and didn't really have a clue. Felt like they were being told what to say to us.

Advice to ManagementAdvice

Give sales reps a proper ramp up time to build pipelines, prospect and develop relationships with business owners before putting your employees on pip programs. Sales people don't sell well when job is on the line, especially when they are your guinea pig testing new pitches. Market better to restaurant owners to develop warm relationships and work on PR. Restaurant.com doesn't have a good reputation with restaurant owners.

Doesn't Recommend
Negative Outlook
No opinion of CEO

62 Other Employee Reviews for Restaurant.com (View Most Recent)

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  1. 1 person found this helpful  

    Quick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Restaurant Consultant in Tampa, FL
    Former Employee - Restaurant Consultant in Tampa, FL

    I worked at Restaurant.com

    Pros

    Make your own schedule
    Work life balance

    Cons

    the changed my territory three times before ever starting
    Reimbursement if numbers are made

    Advice to ManagementAdvice

    Show a map of the territory BEFORE consultant is hired. I would have not accepted the job otherwise.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Pay is great, management is not!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Restaurant Consultant in Denver, CO
    Current Employee - Restaurant Consultant in Denver, CO

    I have been working at Restaurant.com

    Pros

    You are able to manage your own territory of restaurants while working from hom and in the field. Training in the first 90days is great and you have tons of support. The opportunity to make a lot of money is based on performance so if you hit your monthly goals and exceed them, expect big payouts.

    Cons

    The company is never satisfied with performance from their consultants. If you have an incredible month and then only reach the min goals the next they really come down hard on you and expect you to stay consistant with the month that was outstanding. In this industry is really is impossible to stay above average month after month unless you live in Chicago and are given deals on a daily basis. If you are not with the "in" crowd of managers then you will always be pushed out and never looked at as someone to possibly promote even if the numbers are there. They are money hungry and only like to promote people who fit their "corporate" mold, not those that are laid back or out of the box type of people.

    Advice to ManagementAdvice

    Stop focusing on quantity and instead focus on quality, which in turn would make lives easier for everyone at RDC.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Restaurant.com

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