There are newer employer reviews for Restaurant.com
There are newer employer reviews for Restaurant.com

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Helpful (1)

Pay is great, management is not!

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Restaurant Consultant in Denver, CO
Current Employee - Restaurant Consultant in Denver, CO

I have been working at Restaurant.com

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

You are able to manage your own territory of restaurants while working from hom and in the field. Training in the first 90days is great and you have tons of support. The opportunity to make a lot of money is based on performance so if you hit your monthly goals and exceed them, expect big payouts.

Cons

The company is never satisfied with performance from their consultants. If you have an incredible month and then only reach the min goals the next they really come down hard on you and expect you to stay consistant with the month that was outstanding. In this industry is really is impossible to stay above average month after month unless you live in Chicago and are given deals on a daily basis. If you are not with the "in" crowd of managers then you will always be pushed out and never looked at as someone to possibly promote even if the numbers are there. They are money hungry and only like to promote people who fit their "corporate" mold, not those that are laid back or out of the box type of people.

Advice to Management

Stop focusing on quantity and instead focus on quality, which in turn would make lives easier for everyone at RDC.

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  1. Helpful (2)

    Good place to work... if you like no structure

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Arlington Heights, Cook, IL
    Former Employee - Customer Service Representative in Arlington Heights, Cook, IL

    I worked at Restaurant.com

    No opinion of CEO
    No opinion of CEO

    Pros

    -Good coworkers -HR department was approachable, upper management was not. -You can wear jeans to work every day in CS

    Cons

    -Little to no direction from management -Policies were constantly changing -No communication between upper management, supervisors and 'team' members -QA was constantly changing how they 'graded' calls -Good luck getting someone to take a supervisor call, I don't think anyone ever called my customers back -Favoritism in 'promotions' and 'incentives.' -Empty promises from all levels of management

    Advice to Management

    LISTEN TO YOUR EMPLOYEES. When you tell your employees they are doing a great job and promise them a reward for it follow through on it.


  2. Before Greed Took Over

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Restaurant.com full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    *Passionate employees *New and exciting *Opportunity to move up quickly *Amazing people

    Cons

    *New upper management led to decrease in job satisfaction *Nothing was ever good enough....little positive feedback *Many people became dishonest and greedy *CSO and VP's were cut throat and deceptive *Lots of lies and back stabbing ...gossip!

    Advice to Management

    N/A there isn't any more management in the sales department....


There are newer employer reviews for Restaurant.com
There are newer employer reviews for Restaurant.com

See Most Recent

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