Restoration Hardware

www.restorationhardware.com
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I had a wonderful experience working at Restoration Hardware in Wauwatosa, WI.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Waukesha, WI
Former Employee - Sales Associate in Waukesha, WI

I worked at Restoration Hardware part-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Helpful customer service, great management and learned how to coordinate merchandise displays. The company did a wonderful job re-branding their stores and changing their overall design.

Cons

There really isn't a great training system in place- I learned a lot by paying attention to fellow employees and asked a lot of questions.

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  1. Helpful (3)

    Be prepared to work with very little resources, staff, pay, and all other aspects in order to not accomplish the objecti

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Richmond, VA
    Former Employee - Sales Leader in Richmond, VA

    I worked at Restoration Hardware full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No pros really, except for maybe the 40% off discount, which really means nothing as the mark up on the products are extremely enormous and they still profit off of your purchase.

    Cons

    Too many to list....Short staffed, under paid, terrible infrastructure, horrible inventory practices and systems.....If your name is Gary(CEO) than you are in good shape. Invite him to your crappy apartment and he will show up in a nice, fancy, expensive Aston Martin. In plain jane words, you work your ass off and the CEO reaps all of the rewards. People first is one of their core values and they definitely have steered away from that over the past few years.

    Advice to Management

    Stop hiding behind the stockroom door and get out on the floor and manage you people to be successful. My boss used to stay behind closed doors all day, a bit shady I think. Amazing to me that the highest paid person in the store sits down all day behind closed doors, I wonder what they are doing, answer is, NOTHING.

  2. interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Tracy, CA
    Current Employee - Customer Service in Tracy, CA

    I have been working at Restoration Hardware full-time (more than a year)

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    okay,fine,nice,easy, and too much steps just to get the job.

    Cons

    okay,fine its just too long of a process.

    Advice to Management

    customer service reps can get trained even if they dont have

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